Injured Teachers' Experiences of the Victorian Workers' Compensation Stress Claims Process

Adversarial and Alienating

Bibliographic Data

ID3640737
AuthorsWendy May Pollard (Swinburne University of Technology, corresponding author)
Year2014
Volume23
Issue2
Pages102-112
Publication date2014-08-01
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueHealth Sociology Review (JOURNAL)
Journal identifiersISSN: 1446-1242 • E-ISSN: 1839-3551
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/14461242.2014.11081965
OpenAlexW1965338174
LanguageEN
Citations received2
References cited16

This paper reports the results of a study of experiences of Victorian State school teachers undergoing the Victorian WorkCover Authority’s stress claim process. The claimants reported experiencing the process as alienating and disempowering. The injured teachers found the claims process overly procedural and impersonal. The study evidences perceptions of a power and resource imbalance from the claimants’ viewpoint. These imbalances rendered navigation of claims processes problematic. This paper argues for reform for less bureaucratic and less hierarchically intimidating processes, facilitating experiences that are less marginalising, dehumanising and more efficacious for injured teachers

Adversarial system · Bureaucracy · Criminology · Law and economics · Perception · Political science · Politics · Project commissioning · Public relations · Publishing · Sociology · Workers' compensation · Computer Science · Emotional Labor in Professions · Employment and Welfare Studies · Law · Occupational Health and Safety Research · Psychology · Social Psychology · Workplace Health and Well-being · Workplace Violence and Bullying

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