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The Strategic Role of Public Relations Is Strategic Reflection

A South African Research Stream

Bibliographic Data

ID3757286
AuthorsBenita Steyn (0000-0002-3834-6336, Cape Peninsula University of Technology, Cape Town, SOUTH AFRICA,, corresponding author)
Year2009
Volume53
Issue4
Pages516-532
Publication date2009-12-01
Open AccessYes
TypeARTICLE
VenueAmerican Behavioral Scientist (JOURNAL)
Journal identifiersISSN: 0002-7642 • E-ISSN: 1552-3381
PublisherSAGE Publications Inc (PUBLISHER)
DOI10.1177/0002764209347628
OpenAlexW1975420386
LanguageEN
Citations received7
References cited15

This article introduces a South African (SA) research stream on the strategic role of public relations (PR). (a) The PR strategist role is conceptualized and verified in SA, together with the (redefined) PR manager and technician roles. (b) A comparative analysis of these roles and three of the four European Body of Knowledge (EBOK) roles (reflective, managerial, and operational) indicates conceptual similarity. (c) The PR strategist role index is broadened to incorporate the EBOK reflective role, and the new EBOK role (PR educationist) is conceptualized and operationalized as an educational and counseling role. All four EBOK roles are measured and verified in Company X in SA. (d) The refined instrument is used in another study to measure the roles of PR strategist, manager, and technician in South and East Africa. Two roles are verified, the PR strategist (including a reflective dimension) and a combined manager/ technician role. Based on the findings of these studies, the PR strategist is relabeled reflective strategist , an important new role in South (and East) Africa that is centered on strategic reflection

Business · Economics · Epistemology · Knowledge management · Management · Operationalization · Political science · Public relations · Sociology · Strategist · Technician · Computer Science · Corporate Identity and Reputation · Discourse Analysis in Language Studies · Marketing · Public Relations and Crisis Communication

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Citations per year0.47
Citation span2011 - 2025 (15)
Highly citedNo

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