The "Megapozitiv" Role of Enterprise Social Media in Enabling Cross-Boundary Communication in a Distributed Russian Organization
Bibliographic Data
| ID | 3759624 |
|---|---|
| Authors | Jennifer L Gibbs (0000-0003-0101-3519, Rutgers University, New Brunswick, NJ, USA), Julia Eisenberg (0000-0003-2129-0572, Pace University, New York, NY, USA), Nik Ahmad Rozaidi (Rutgers University, New Brunswick, NJ, USA), Anna Gryaznova (Moscow State University, Moscow, Russian Federation) |
| Year | 2015 |
| Volume | 59 |
| Issue | 1 |
| Pages | 75-102 |
| Publication date | 2015-01-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | American Behavioral Scientist (JOURNAL) |
| Journal identifiers | ISSN: 0002-7642 • E-ISSN: 1552-3381 |
| Publisher | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/0002764214540511 |
| OpenAlex | W2319569379 |
| Language | EN |
| Citations received | 15 |
| References cited | 48 |
Collaborating across boundaries is important for organizational innovation, but it poses a key challenge for large, distributed organizations. New technologies such as enterprise social media (ESM) are often heralded for their open infrastructure, democratic nature, and ability to break down traditional hierarchies and barriers to communication; thus, such tools may be expected to play a role in facilitating cross-boundary interaction. Usage patterns are likely to be shaped by existing cultural factors within the organizational and national contexts, however. Drawing on a case study of a large Russian telecommunications company, we empirically assess the introduction of an ESM application and the degree to which it promotes cross-boundary communication (across geographical and hierarchical lines), through analysis of server log data and in-depth interviews. Our findings demonstrate that ESM promotes cross-boundary communication, although there are distinct patterns for hierarchical and regional boundaries. Implications for ESM implementation and distributed collaboration are discussed
Boundary (topology) · Business · Computer security · Democracy · Key (lock) · Knowledge management · Political science · Public relations · Social media · World Wide Web · Computer Science · Digital Marketing and Social Media · Knowledge Management and Sharing · Technology Adoption and User Behaviour
A review of enterprise social media
How to build employees' relationship capital through different enterprise social media platform use
Social Media and Their Affordances for Organizing
Social Media Affordances for Connective Action
Virtual Work
Creativity and Innovation in Technology-Mediated Journalistic Work
Enablers of and constraints on employees' information sharing on enterprise social media
Expectation dissonance
So little time for so many ties
The impact of virtuality on team effectiveness in organizational and non‐organizational teams
From slack to strength
The corporate social media creep
Strategic communication in an organization
Behind the screen
The Use of Enterprise Social Network Sites for Knowledge Sharing in Distributed Organizations
Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice1
Interpretive Barriers to Successful Product Innovation in Large Firms
Private traits and attributes are predictable from digital records of human behavior
Participatory Processes/Paradoxical Practices
Theorizing Practice and Practicing Theory
Participation, Satisfaction, and Productivity
Tie and Network Correlates of Individual Performance in Knowledge-Intensive Work.
Work Groups, Structural Diversity, and Knowledge Sharing in a Global Organization
Exploring internal stickiness
Social networks and Internet connectivity effects
Distributed Work
Talent management in Russia
Distance Matters
Overcoming the “Ideology of Openness”
Communication Processes for Virtual Organizations
Enterprise Social Media
Dialectics in a global software team
The Use of Enterprise Social Network Sites for Knowledge Sharing in Distributed Organizations
The Strength of Weak Ties
| Citations per year | 1.36 |
|---|---|
| Citation span | 2015 - 2025 (11) |
| Highly cited | No |