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Building disaster resilience using social messaging networks

The WeChat community in Houston, Texas, during Hurricane Harvey

Bibliographic Data

ID3897495
AuthorsHaoran Chu (0000-0002-9171-3254, Assistant Professor, College of Media and Communication Texas Tech University United States, corresponding author), Janet Z Yang (0000-0002-5989-5254, Associate Professor, Department of Communication University at Buffalo United States)
Year2020
Volume44
Issue4
Pages726-752
Publication date2020-10-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueDisasters (JOURNAL)
Journal identifiersISSN: 0361-3666 • E-ISSN: 1467-7717
PublisherWiley (PUBLISHER • GB)
DOI10.1111/disa.12388
PMID31294861
OpenAlexW2959385344
LanguageEN
Citations received19
References cited42

Analyses of disaster resilience have focused increasingly on the role of social capital and online social networks in recovery. This study complements this field of work by investigating three key issues. First, it examines how a social messaging application, WeChat, helped individuals to access and to mobilise three types of social capital-bonding, bridging, and linking-during Hurricane Harvey, a Category 4 storm that made landfall in Louisiana and Texas in the United States in August 2017, resulting in significant flooding and loss of life. Second, it pinpoints and assesses quantitatively how individuals' WeChat group usage and social capital influenced their post-disaster well-being. Third, it demonstrates how a minority and immigrant community in Houston, Texas, overcame the disadvantages commonly observed in other disaster research through the utilisation of social media. The findings of this study should aid governmental and community efforts to foster resilience in the face of natural and human-induced hazards

Community resilience · Disaster research · Geography · Landfall · Natural disaster · Political science · Psychological resilience · Resilience (materials science · Social capital · Social media · Social science · Social support · Sociology · Storm · Climate Change, Adaptation, Migration · Disaster Management and Resilience · Engineering · Psychology · Public Relations and Crisis Communication · Social Psychology

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Unique citing works19
Citations per year3,8
Citation span2021 - 2025 (5)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 19

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