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Formalising organisational responsibility for refugees in German higher education

The Case of First Contact Positions

Bibliographic Data

ID4096719
AuthorsJana Berg (0000-0003-3818-0644, German Centre for Higher Education Research and Science Studies (DZHW), Hannover, Germany, corresponding author), Anja Gottburgsen (German Centre for Higher Education Research and Science Studies (DZHW), Hannover, Germany), Bernd Kleimann (German Centre for Higher Education Research and Science Studies (DZHW), Hannover, Germany)
Year2022
Volume47
Issue6
Pages1243-1255
Publication date2022-06-03
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueStudies in Higher Education (JOURNAL)
Journal identifiersISSN: 0307-5079 • E-ISSN: 1470-174X
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/03075079.2021.1872524
OpenAlexW3120251589
LanguageEN
Citations received6
References cited28

This article addresses the formalisation of support structures for refugee students at German higher education organisations. After the refugee influx in 2015 and 2016, early support for refugees was characterised by often voluntary, informal, spontaneous activities by pioneers. Subsequently, the situation changed as higher education organisations adjusted to the new challenge and restructured their way of dealing with study-interested refugees. Based on 18 interviews with heads of international offices and with the holders of so-called first contact positions for refugees at eight German higher education organisations, we investigate – drawing on organisation sociology – these organisational responses to (prospective) refugee students. In a second step, we focus on the first contact positions as the smallest organisational units in this field of action and describe their tasks, their placement in the hierarchy, and the procedures for staffing. Our analysis shows that in response to the growing number of refugee applicants and the availability of external funding, support structures for refugees were formalised by creating and/or expanding existing organisational structures, including the establishment of first contacts as specific boundary positions and of new internal and external communication channels

German · Higher education · Pedagogy · Political science · Public relations · Refugee · Sociology · Education and experiences of immigrants and refugees · International Student and Expatriate Challenges · Migration, Health and Trauma · Psychology

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Unique citing works6
Citations per year1,2
Citation span2021 - 2023 (3)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 6

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