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A reflexive thematic analysis of experiences of mental health and wellbeing support for NHS staff

Bibliographic Data

ID4227085
AuthorsCorinne Clarkson (University College London, UK), Hannah Scott (0000-0002-9827-2850), Hannah R Scott (King's College London), Siobhan Hegarty (0000-0002-4804-8797, King's College London), Emilia Souliou (King's College London), Rupa Bhundia (King's College London), Sam Gnanapragasam (0000-0001-9495-6879, South London and Maudsley NHS Foundation Trust), Mary Jane Docherty (South London and Maudsley NHS Foundation Trust), Mary Docherty (0000-0002-5745-7613), Rosalind Raine (0000-0003-0904-749X, University College London, UK), Sharon Am Stevelink (King's College London), Sharon A M Stevelink (0000-0002-7655-7986), Neil Greenberg (0000-0003-4550-2971, King's College London), Matthew Hotopf (0000-0002-3980-4466, King's College London), Simon Wessely (0000-0002-6743-9929, King's College London), Ira Madan (0000-0003-2200-7329, King's College London), Anne Marie Rafferty (0000-0003-1010-6581, King's College London), Danielle Lamb (0000-0003-1526-9793, University College London, UK)
Year2023
Volume28
Issue9
Pages818-831
Publication date2023-08-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueJournal of Health Psychology (JOURNAL)
Journal identifiersISSN: 1359-1053 • E-ISSN: 1461-7277
PublisherSAGE Publications Inc (PUBLISHER)
DOI10.1177/13591053221140255
PMID36597919
OpenAlexW4313489328
LanguageEN
Citations received7
References cited34

Staff in the National Health Service (NHS) are under considerable strain, exacerbated by the COVID-19 pandemic; whilst NHS Trusts provide a variety of health and wellbeing support services, there has been little research investigating staff perceptions of these services. We interviewed 48 healthcare workers from 18 NHS Trusts in England about their experiences of workplace health and wellbeing support during the pandemic. Reflexive thematic analysis identified that perceived stigma around help-seeking, and staffing shortages due to wider socio-political contexts such as austerity, were barriers to using support services. Visible, caring leadership at all levels (CEO to line managers), peer support, easily accessible services, and clear communication about support offers were enablers. Our evidence suggests Trusts should have active strategies to improve help-seeking, such as manager training and peer support facilitated by building in time for this during working hours, but this will require long-term strategic planning to address workforce shortages

Austerity · Mental health · Peer support · Political science · Politics · Public relations · Qualitative research · Sociology · Staffing · Thematic analysis · Workforce · Employment and Welfare Studies · Healthcare professionals’ stress and burnout · Healthcare Systems and Challenges · Medicine · Nursing · Psychology

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Unique citing works7
Citations per year3,5
Citation span2024 - 2025 (2)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 7

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