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Integrated Primary Care Mental Health Service

A Qualitative Exploration of an Integrated Approach to Supporting People with Significant Mental Health Problems in Primary Care

Bibliographic Data

ID8909295
AuthorsPamela McSherry (Surrey and Borders Partnership NHS Foundation Trust, corresponding author), Anna Maria Manti (Surrey and Borders Partnership NHS Foundation Trust), Amy Crellin (0000-0001-8022-460X, Surrey and Borders Partnership NHS Foundation Trust), Colette Lane (0000-0002-6729-4221, Surrey and Borders Partnership NHS Foundation Trust), Georgina Foulds (Surrey and Borders Partnership NHS Foundation Trust)
Year2024
Volume61
Issue4
Pages716-723
Publication date2024-12-20
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueCommunity Mental Health Journal (JOURNAL)
Journal identifiersISSN: 0010-3853 • E-ISSN: 1573-2789
PublisherSpringer Science+Business Media (PUBLISHER • DE)
DOI10.1007/s10597-024-01393-1
PMID39704753
OpenAlexW4405649822
LanguageEN
References cited20

Individuals with significant mental health problems (SMHP) have historically faced challenges accessing mental health care due to gaps between primary and secondary care services. The National Health Service (NHS) Long Term Plan aims to bridge this gap through the introduction of integrated primary care services that provide holistic, person-centred, multidisciplinary support for people with SMHP. This evaluation aimed to explore the experience of service users, carers and staff working within this new model of care. A qualitative approach was employed, and semi-structured interviews were conducted with N = 123 participants (n = 106 staff, n = 15 service users, n = 2 carers). Thematic analysis identified three themes: 'opening doors and improving experiences', 'tailored and timely care' and 'connected communities'. Findings showed that the Integrated Primary Care Mental Health Service enabled earlier and easier access to mental health support for people with SMHP and supported community engagement and cross-collaboration between the NHS and partner agencies. The findings underscore the value of the Integrated Service in providing accessible, comprehensive, and person-centred mental health support at a primary care level, highlighting the benefits of cross-partnership working

Business · General partnership · Health care · Integrated care · Mental health · Multidisciplinary approach · Psychiatry · Qualitative research · Service (business · Sociology · Thematic analysis · Family Caregiving in Mental Illness · Medicine · Mental Health and Patient Involvement · Mental Health Treatment and Access · Nursing · Psychology

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Highly citedNo

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