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Exploring the Experiences of Persons Who Frequently Visit the Emergency Department for Mental Health-Related Reasons

Bibliographic Data

ID4668047
AuthorsAmanda Digel Vandyk (University of Ottawa, Ottawa, Ontario, Canada), Amanda Vandyk (0000-0002-2356-7136, University of Ottawa, corresponding author), Lisa Young (0000-0003-2654-3874, The Royal, Ottawa, Ontario, Canada), Colleen Macphee (Ottawa Hospital Research Institute, Ottawa, Ontario, Canada), Katharine Gillis (The Ottawa Hospital, Ottawa, Ontario, Canada)
Year2018
Volume28
Issue4
Pages587-599
Publication date2018-03-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueQualitative Health Research (JOURNAL)
Journal identifiersISSN: 1049-7323 • E-ISSN: 1552-7557
PublisherSAGE Publications Inc (PUBLISHER)
DOI10.1177/1049732317746382
PMID29231128
OpenAlexW2771298339
LanguageEN
Citations received8
References cited44

In this qualitative study, the experiences of persons who frequently visit the emergency department (ED) for mental health-related reasons were explored. Interpretive Description guided the design, and data were collected through interviews with 10 adults who made 12+ ED visits within a 1-year time frame (2015). Thematic analysis was used to analyze data inductively. The participants' experiences were described with the help of three themes emerging from the data: The Experience, The Providers, and Protective Factors. The participants felt compelled to come to hospital. For them, every visit was necessary, and dismissal of their needs by staff was interpreted as disrespect and prejudice. We noted differences in ED utilization patterns according to psychiatric diagnosis, and more research is needed to explore the phenomenon of frequent use by particular patient populations. Furthermore, health care providers implementing interventions designed to improve emergency care should consider tailored approaches rather than a one-size-fits-all strategy

Emergency department · Mental health · Psychiatry · Emergency and Acute Care Studies · Healthcare Decision-Making and Restraints · Homelessness and Social Issues · Medicine · Psychology

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Unique citing works8
Citations per year1,33
Citation span2020 - 2025 (6)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 8

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