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Devastatingly Human

An Analysis of Registered Nurses' Medication Error Accounts

Bibliographic Data

ID4688775
AuthorsLinda A Treiber (0000-0001-6836-0254, Kennesaw State University, Kennesaw, Georgia, USA,, corresponding author), J Jones (0000-0002-9210-010X, Kennesaw State University), Jackie H Jones (Kennesaw State University, Kennesaw, Georgia, USA)
Year2010
Volume20
Issue10
Pages1327-1342
Publication date2010-10-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueQualitative Health Research (JOURNAL)
Journal identifiersISSN: 1049-7323 • E-ISSN: 1552-7557
PublisherSAGE Publications Inc (PUBLISHER)
DOI10.1177/1049732310372228
PMID20530406
OpenAlexW2105477090
LanguageEN
Citations received4
References cited45

Despite many safeguards, nurses make the majority of medication administration errors. The purpose of our research was to investigate the perceived causes for such errors and to better understand how nurses deal with them. We performed an interpretive analysis of 158 accounts by nurses who made self-identified medication errors. We found common themes among these accounts. First, although nurses admitted responsibility for errors, they simultaneously identified a variety of external contributing factors. Second, nurses' accounts were often framed in terms of "being new," with the underlying background expectancy of inexperience. Third, emotionally devastating visceral responses to errors were common and often incongruent with error severity. Fourth, nurses had to deal with fear. Fifth, nurses voiced frustrations with technologies and regulations. Sixth, embedded within many of the accounts was a "lessons learned" theme, through which nurses developed "personal rules" as a result of an error. We conclude with suggestions for additional research

Expectancy theory · Human error · Life expectancy · Computer Science · Healthcare Quality and Management · Medical Malpractice and Liability Issues · Medicine · Nursing · Patient Safety and Medication Errors · Psychology · Social Psychology

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Unique citing works4
Citations per year0,27
Citation span2011 - 2023 (13)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 4

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