Control, camaraderie and resistance
Precarious work and organisation in hospitality
Bibliographic Data
| ID | 4982398 |
|---|---|
| Authors | Joe Kearsey (0009-0006-7445-9772, University of Nottingham, corresponding author) |
| Year | 2020 |
| Volume | 44 |
| Issue | 4 |
| Pages | 503-511 |
| Publication date | 2020-12-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Capital & Class (JOURNAL) |
| Journal identifiers | ISSN: 0309-8168 • E-ISSN: 2041-0980 |
| Publisher | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/0309816820906382 |
| OpenAlex | W3005853787 |
| Language | EN |
| Citations received | 11 |
| References cited | 18 |
With industrial action recently taking place at TGI Fridays, McDonald's and Wetherspoons, the organisation of precarious workers within the hospitality industry has received renewed attention in popular and academic circles. The subject of this article is the result of a year's worth of work, research and activism alongside co-workers within the sector. It takes the form of an insiders' ethnography, positioning itself as an example of workers' inquiry into precarious workplaces and collective resistance. The research addresses the subject of affective labour in customer-facing hospitality work, with particular attention paid to the sociability of the labour process. It also addresses the issues of the composition of labour and the material conditions that act as the driving force of precarity, while assessing the contours of flexibility, control and resistance. The wider social character of the work and the workers themselves, as well as the community and camaraderie of the workplace, is also studied. Using the 2018 TGI Fridays strike as a key example, the article outlines how, in harnessing the camaraderie of such social and communal work, workers have sought to realise their autonomy and resist precarity through collective struggle
Autonomy · Hospitality · Hospitality industry · Political science · Post-industrial society · Precarious work · Precarity · Public relations · Sociology · Digital Economy and Work Transformation · Employment and Welfare Studies · Engineering · Gender Studies · Labor Movements and Unions · Law
‘The door is there!’
No one is safe! But who’s more susceptible? Locus of control moderates pandemic perceptions’ effects on job insecurity and psychosocial factors amongst Mena hospitality frontliners
Communities of Co-Research
Exploring the spatial composition of UK social housing
‘Welcome to Dounreay’
The power of lore
Contemporary class composition analysis
Exposure to harm as a function of bargaining position
Precarious parents' in Italy
Wage Theft and the Struggle over the Working Day in Hospitality Work
Service Labor, Freedom, and the Technique of Tipping
Reading Capital Politically
Manufacturing Consent
The Precariat
Labor and Monopoly Capital
Capital
Communities of Coping
Working the Phones
A reappraisal of the rank-and-file versus bureaucracy debate
The Alienated Heart
Self-Starters, Can-Doers and Mobile Phoneys
Gender, Sexuality, and Risk in the Practice of Affective Labour for Young Women in Bar Work
Walking the Tightrope
Renewed Activism for the Labor Movement
| Unique citing works | 11 |
|---|---|
| Citations per year | 2,2 |
| Citation span | 2021 - 2026 (6) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 10 |