A Seleção Profissional amenizando Conflitos no Ambiente de Trabalho

The objective of this work is to show the psychodrama as a technique, which can also be used in theselection of staff, able to reveal the potential performance of a person. In personnel selection, the surveywas intended to assess the advantages and limitations on the use of psychodrama, aiming to hireemployees capable of maintaining good interaction in the workplace and good participation in workteams. Characterized by being empirical field and the approach was both qualitative and quantitative. Theinstruments of data collection were direct observation and questionnaires with staff and supervisor of theCall Center of a company, noting that this is a closed sector with many relationship problems and highturnover. About the results of research were investigated: 82% of employees analyzed retained the sameinitial impression after 3 months of recruitment, motivation, interest, the "shining eyes" perceived at thetime of initial assessments have remained. It turned out that the hit rate on personal choices that haddramatic play as an aid in the decision, was satisfactory

Data collection · Management · Medical education · Psychodrama · Psychotherapist · Sociology · Supervisor · Work (physics · Engineering · Medicine · Psychodrama and Leishmaniasis Studies · Psychology · Applied Psychology · Social Psychology

• Intervenções Em Psicodrama

  Open Access•Vicente Aprigliano Fernandes, Cláudia Mara Bosetto Cenci et al.•Revista Brasileira de Psicodrama•2021

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