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Disruption of office-related tasks by speech and office noise

Bibliographic Data

ID5266746
AuthorsSimon Banbury, Dianne C Berry (University of Reading, corresponding author)
Year1998
Volume89
Issue3
Pages499-517
Publication date1998-08-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueBritish Journal of Psychology (JOURNAL)
Journal identifiersISSN: 0007-1269 • E-ISSN: 2044-8295
PublisherWiley (PUBLISHER • GB)
DOI10.1111/j.2044-8295.1998.tb02699.x
OpenAlexW2013440408
LanguageEN
Citations received11

Three experiments examine what is widely reported to be one of the most common forms of interference in open-plan office environments-the effect of background noise. Experiment 1 investigates whether office noise (with or without speech) is disruptive to two office-related tasks: memory for prose and mental arithmetic. The results show that whereas office noise with speech disrupts performance on both tasks, office noise without speech disrupts performance on the mental arithmetic task only. Experiment 2 investigates the memory for prose task more closely by varying the duration and the meaning of the background noise. Experiment 3 examines whether the meaning of speech is important to the disruption of a mental arithmetic task. The results show that both speech and office noise can disrupt performance on memory for prose and mental arithmetic tasks, and the effect is independent of the meaning of the irrelevant speech. These results are presented and interpreted in light of current research and theories regarding the effect of background noise

Cognitive psychology · Meaning (existential) · Noise (video) · Speech recognition · Task (project management) · Artificial Intelligence · Computer Science · Engineering · Facilities and Workplace Management · Psychology

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Unique citing works11
Citations per year0,52
Citation span2005 - 2024 (20)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 10

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