Challenges in the methodological path of building the Institutional Accreditation process for SUS ombudpersons
Bibliographic Data
| ID | 5335105 |
|---|---|
| Authors | Fernando Manuel Bessa Fernandes (0000-0002-8859-3626, Fundação Oswaldo Cruz, corresponding author), Sandra Aparecida Venâncio De Siqueira (0000-0002-1439-2960, Fundação Oswaldo Cruz), José Inácio Jardim Motta (0000-0001-6435-1350, Fundação Oswaldo Cruz), Murilo Da Conceição Cunha Wanzeler (0000-0002-6297-5124, Universidade Federal da Paraíba) |
| Year | 2022 |
| Volume | 46 |
| Issue | spe4 |
| Pages | 141-151 |
| Publication date | 2022-11-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Saúde em Debate (JOURNAL) |
| Journal identifiers | ISSN: 0103-1104 • E-ISSN: 2358-2898 |
| Publisher | FapUNIFESP (SciELO) (PUBLISHER) |
| DOI | 10.1590/0103-11042022e411i |
| OpenAlex | W4322582727 |
| SCIELO_PID | S0103-11042022000800141 |
| Language | EN |
| References cited | 7 |
This paper aims to reflect on the theoretical and practical challenges in the methodological path of building the Institutional Accreditation process of the Unified Health System (SUS) ombudspersons, developing teaching materials, and the dynamics of fundamental interactions between the stakeholders involved. It discusses the trajectory of a working partnership between a team of researchers and a department of the Ministry of Health, which aims to theoretically and methodologically support the actions of the sector working on the principal participation and social control topics and, in particular, the ombudspersons, generating evidence for management decision-making. The authors present the challenges in partnership and the process and discuss from a methodological, reflective, and participatory viewpoint, presenting ideas and concepts that have evolved and govern the pedagogical materials prepared for the instrumentalization of the Institutional Accreditation process of SUS ombudspersons as a theoretical-practical framework. The authors conclude that adopting a challenging constructivist method is a healthy effort for self-improvement and guarantee of the affirmation of democratic values, effective in the constant search for the qualification of the actions of the ombudspersons, research activity, management practice, and services and public policies
Accreditation · Business · Citizen journalism · Control (management) · Democracy · Engineering ethics · General partnership · Knowledge management · Management science · Medical education · Political science · Politics · Process (computing) · Process management · Public relations · Sociology · Computer Science · Engineering · Environmental Sustainability and Education · Health, Nursing, Elderly Care · Medicine · Public Health in Brazil
Nível de informação da população e utilização dos mecanismos institucionais de participação social em saúde em dois municipios do Nordeste do Brasil
Inovação em ouvidorias do SUS – reflexões e potencialidades
Interfaces das interfaces socioestatais
O pensamento dos gestores municipais sobre a ouvidoria como um potencial instrumento de gestão participativa do SUS
Análise da atuação das ouvidorias estaduais do Sistema Único de Saúde como instâncias participativas
Atribuições de uma ouvidoria
| Citation velocity | historical |
|---|---|
| Highly cited | No |