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Certified Nurse Assistants Making Meaning of Direct Care

Bibliographic Data

ID5454886
AuthorsSusan G Pfefferle (Washington University in St Louis, St. Louis, Missouri, USA), Dana Beth Weinberg (0000-0001-6106-951X, City University of New York, New York, New York, USA)
Year2008
Volume18
Issue7
Pages952-961
Publication date2008-07-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueQualitative Health Research (JOURNAL)
Journal identifiersISSN: 1049-7323 • E-ISSN: 1552-7557
PublisherSAGE Publications Inc (PUBLISHER)
DOI10.1177/1049732308318031
PMID18552321
PMCIDPMC2715163
OpenAlexW2145188772
LanguageEN
Citations received11
References cited20

Using qualitative data from 87 focus groups with certified nurse assistants (CNAs) in 16 nursing homes in Massachusetts, we explore ways that CNAs make meaning of their work despite devaluations, such as lack of respect from management and residents, and the physical and emotional demands of such low-status work. CNAs' meaning making represents an effort to assert a positive identity rather than accept the stigmatization associated with their work. Assertions of the value help CNAs reconstitute their identities. Assertions of meaning, which depend upon providing good care to residents regardless of financial reward or management respect and support, make CNAs vulnerable to exploitation

Certification · Focus group · Political science · Psychotherapist · Qualitative research · Sociology · Computer Science · Emotional Labor in Professions · Geriatric Care and Nursing Homes · Law · Medicine · Nursing · Psychology · Social Psychology

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Unique citing works11
Citations per year0,65
Citation span2009 - 2026 (18)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 11

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