Becoming a passenger
Exploring the situational passenger experience and airport design in the Copenhagen Airport
Bibliographic Data
| ID | 5716746 |
|---|---|
| Authors | Andrea Victoria Hernandez Bueno (0000-0002-1592-1078, Aalborg University, corresponding author) |
| Year | 2021 |
| Volume | 16 |
| Issue | 3 |
| Pages | 440-459 |
| Publication date | 2021-05-04 |
| Open Access | No |
| Type | ARTICLE |
| Venue | Mobilities (JOURNAL) |
| Journal identifiers | ISSN: 1745-0101 • E-ISSN: 1745-011X |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/17450101.2020.1864114 |
| OpenAlex | W3114418399 |
| Language | EN |
| Citations received | 10 |
| References cited | 25 |
This paper develops the analytical framework of Becoming a Passenger to offer a new vocabulary for analysing the situational passenger experience in the Copenhagen Airport. This knowledge will shed light on the development of design guidelines for decision-making, particularly in the fields of mobilities and urban design, to improve passenger experiences and airport operations beyond a functionalistic, an efficient and economic approach. Becoming a passenger is defined as process + experience. Empirical analyses through this framework show specific mobile situations that support the new vocabulary added to understand passenger experience and reveal which spatial conditions and socio-material interactions trigger hybrid and active forms of passengers. This challenges notions of ‘seamless travel’ and flexible design based only on an operational perspective. The use of this analytical model sheds light on important aspects of developing airport design as agile (a learning tool) and airports as learning incubators
Business · Passenger transport · Political science · Situational ethics · Transport engineering · Aviation Industry Analysis and Trends · Engineering · Psychology of Social Influence · Urban Transport and Accessibility
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The Aesthetics of Atmospheres
Aeromobilities
Non-places
Mundane Governance
Staging Mobilities
Architectural geographies of the airport balcony
Designing Public Space for Mobility
Becoming an airline passenger
Airports, mobility and the calculative architecture of affective control
Sociology Beyond Societies
If Mobility is Everything Then it is Nothing
When runways move but people don't
The New Mobilities Paradigm
Passenger Mobilities
Profiling the passenger
Bridge and Door
| Citations per year | 2.5 |
|---|---|
| Citation span | 2022 - 2025 (4) |
| Highly cited | No |