Mobility Information Needs of Immigrants with Limited English Proficiency (LEP) in New Jersey

Bibliographic Data

ID5897556
AuthorsRongfang Liu (New Jersey Institute of Technology, corresponding author), Hindy Lauer Schachter (0000-0001-5671-3470, New Jersey Institute of Technology)
Year2007
Volume5
Issue2
Pages89-108
Publication date2007-08-02
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueJournal of Immigrant & Refugee Studies (JOURNAL)
Journal identifiersISSN: 1556-2948 • E-ISSN: 1556-2956
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1300/j500v05n02_05
OpenAlexW2090769125
LanguageEN
Citations received7
References cited1

The mobility information needs of American immigrants with Limited English Proficiency (LEP) are of interest to state governments because these individuals constitute a growing share of public transit users. This article relates a project sponsored by New Jersey's Department of Transportation to learn the specific needs of the state's LEP transit users in order to serve them better. Using survey and focus group methodologies the research uncovered significant perceived need in the areas of formal and informal transit information and in the area of transit service provision to LEP communities. The authors hope that insights gained from the New Jersey survey and focus group discussions will provide preliminary information to help other transit agencies serve LEP travelers better

Business · Focus group · Geography · Immigration · Information needs · Library science · Political science · Public relations · Public transport · Computer Science · Cross-Border Cooperation and Integration · Migration, Refugees, and Integration · Multilingual Education and Policy · Marketing

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