Usability Evaluation for Museum Web Sites
Bibliographic Data
| ID | 5906164 |
|---|---|
| Authors | Daniel Cunliffe (0000-0002-9142-185X), Efmorphia Kritou, Douglas Tudhope (0000-0002-5222-0430) |
| Year | 2001 |
| Volume | 19 |
| Issue | 3 |
| Pages | 229-252 |
| Publication date | 2001-01-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Museum Management and Curatorship (JOURNAL) |
| Journal identifiers | ISSN: 0964-7775 • E-ISSN: 1872-9185 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/09647770100201903 |
| OpenAlex | W4249023604 |
| Language | EN |
| Citations received | 17 |
| References cited | 34 |
Overview Museums, galleries and other cultural organisations have been swift in their adoption of the Web and virtual visits to museum Web sites have become popular. For many smaller museums the cost of developing and maintaining a Web site is difficult to justify, particularly where the economic benefit to the museum is hard to demonstrate. Many sites are therefore developed as unofficial, in-house projects—often without financial support. Evaluation is essential for determining whether a Web site is meeting the needs of its users and should be part of an ongoing process, from initial conception to long-term maintenance and development. This contribution focuses on the evaluation of Web sites as a way of addressing some of the limitations inherent in the non-professional development environment, placing it within the context of current museum Web development practice. The paper presents a case study illustrating Web evaluation issues from a computing perspective, using methods appropriate to the non-professional development environment. Four evaluation methods are examined in detail: direct observation, log analysis, online questionnaires, and inspection methods. The experience of applying each method, the benefits and limitations of each method and the relative effectiveness of the methods are analysed
Geography · Human–computer interaction · Swift · The Internet · Usability · Web application · Web design · Web development · Web engineering · Web intelligence · Web site · Web standards · World Wide Web · Computer Science · Information Architecture and Usability · Open Education and E-Learning · Usability and User Interface Design
Integrating user experience evaluation in the development of a web-based Community Engagement Toolkit
The Communication Challenge in Archaeological Museums in Puglia
Evaluating museum websites using a combination of decision-making theories
La evaluación de la participación en sitios web
Information Content, Interactivity, and Online Popularity of the Websites of World Heritage Sites
Finding the skills for tomorrow
Museum Websites and Museum Visitors
Museum websites and museum visitors
Virtual exhibitions and communication factors
Actions for the future
Museum website features, aesthetics, and visitors' impressions
Destination competitiveness and museum marketing strategies
The educational potential of museum websites
The role of technologies in cultural mediation in museums
Exploring the effectiveness of information searching tools on Greek museum websites
Evaluating websites of museums
What Drives Users to Adopt a Digital Museum? A Case of Virtual Exhibition Hall of National Costume Museum
The Usability Engineering Lifecycle
A heuristic evaluation of a World Wide Web prototype
Assessment of museum world wide web home page formats
Developing usable Web sites – a review and model
A model for monitoring Web site effectiveness
A framework for effective commercial Web application development
Visits, hits, caching and counting on the World Wide Web
Hypermedia and the Web
Web usage statistics
The Evaluation of Museum Multimedia Applications
Understanding the Information Needs of Visitors to Museums
| Unique citing works | 17 |
|---|---|
| Citations per year | 0,85 |
| Citation span | 2006 - 2023 (18) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 17 |