Turnover in the hospitality industry
Can Reciprocity Solve the Problem
Bibliographic Data
| ID | 5908697 |
|---|---|
| Authors | Guglielmo Faldetta (0000-0001-8980-0570, Università degli Studi di Enna Kore), Vincenzo Fasone (0000-0003-4058-5456, Università degli Studi di Enna Kore), Carmelo Provenzano (Università degli Studi di Enna Kore) |
| Year | 2013 |
| Volume | 11 |
| Issue | 4 |
| Pages | 583-595 |
| Publication date | 2013-01-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | PASOS Revista de Turismo y Patrimonio Cultural (JOURNAL) |
| Journal identifiers | ISSN: 1695-7121 • E-ISSN: 1695-7121 |
| Publisher | University of La Laguna (PUBLISHER • ES) |
| DOI | 10.25145/j.pasos.2013.11.052 |
| OpenAlex | W1505892059 |
| Language | EN |
| Citations received | 1 |
| References cited | 26 |
Turnover is one of the major problems for the hospitality industry, with many negative impacts on the organizations. Human resources management practices, in particular organizational commitment and job satisfaction, are often indicated as possible instruments to make turnover rates lower. Reciprocity could be a powerful instrument of governance of the employment relationship. When employees perceive their employers' sincere commitment to them exceeding their expectations, the employees will be more likely to demonstrate stronger commitment to their organizations. The main aim of this theoretical article is to show how reciprocity can strengthen the employment relationship, so increasing job satisfaction and commitment, and so contributing to decrease turnover rates
Business · Economics · Hospitality · Hospitality industry · Human resource management · Job satisfaction · Management · Organizational commitment · Political science · Public relations · Tourism · Turnover · Turnover intention · Gender Diversity and Inequality · Job Satisfaction and Organizational Behavior · Psychology · Social Psychology · Workplace Spirituality and Leadership · Marketing
Structural contexts of opportunities
Procedural Justice
Psychological Contracts in Organizations
A Theory of Employment Systems
Structural Holes
Organizational Social Capital and Employment Practices
Trust, Power and Control in Trans-Organizational Relations
Does Fairness Prevent Market Clearing? An Experimental Investigation
A Formal Theory of the Employment Relationship
Organization, Trust and Control
On the dimensionality of organizational justice
A three-component conceptualization of organizational commitment
Social Capital in the Creation of Human Capital
Exchange and Power in Social Life
Perceived organizational support and psychological contracts
Partitioning seasonal employment in the hospitality industry
Exchange and power in social life
The Fair Wage-Effort Hypothesis and Unemployment
Labor Contracts as Partial Gift Exchange
Pathways to Industrialization and Regional Development
The Norm of Reciprocity
Organizations and Markets
Towards an understanding of inequity
Social Capital in the Creation of Human Capital
| Unique citing works | 1 |
|---|---|
| Citations per year | 0,25 |
| Citation span | 2022 - 2022 (1) |
| Citation velocity | historical |
| Highly cited | No |