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Consumer fetish

Bibliographic Data

ID5948282
AuthorsEric Arnould, Julien Cayla (0000-0003-3447-6149)
Year2013
Volume2013
Issue1
Pages386-404
Publication date2013-09-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueEthnographic Praxis in Industry Conference Proceedings (CONFERENCE)
Journal identifiersISSN: 1559-890X • E-ISSN: 1559-8918
PublisherWiley (PUBLISHER • GB)
DOI10.1111/j.1559-8918.2013.00032.x
OpenAlexW4238452880
LanguageEN
Citations received3
References cited34

Commercial ethnography has become an important activity for accessing the lived experiences of consumers that are constructed as "others" that firms have to discover and manage. In organizational contexts where the necessity to accumulate organizational knowledge about markets have become paramount, the figure of the "consumer" has become a quasi-magical object bestowed with the aura of the real, a fetish that comes to stand for the market, and symbolizes the firm's effective orientation towards the market. In this paper we demonstrate how the anthropological concept of the fetish may be usefully employed in understanding the nature of this process, whereby the voices and images of consumers are endowed with power within organizational contexts. Consumer fetish is at once a quasi object and a manifestation of analogical knowledge

Business · Ethnography · Object (grammar · Power (physics · Process (computing · Sociology · Anthropology · Anthropology: Ethics, History, Culture · Computer Science · Consumer Behavior in Brand Consumption and Identification · Management and Organizational Studies · Artificial Intelligence

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Unique citing works3
Citations per year0,25
Citation span2014 - 2020 (7)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 3

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