From street to satellite
Mixing methods to understand mobile money users
Bibliographic Data
| ID | 5948546 |
|---|---|
| Authors | Erin B Taylor (0009-0001-4399-6309), Heather A Horst (0000-0002-7391-7616, RMIT University) |
| Year | 2013 |
| Volume | 2013 |
| Issue | 1 |
| Pages | 88-102 |
| Publication date | 2013-09-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Ethnographic Praxis in Industry Conference Proceedings (CONFERENCE) |
| Journal identifiers | ISSN: 1559-890X • E-ISSN: 1559-8918 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/j.1559-8918.2013.00008.x |
| OpenAlex | W2094777068 |
| Language | EN |
| Citations received | 6 |
| References cited | 10 |
How do users incorporate mobile money into their existing practices and adapt it to their needs? The answers can be surprising. Simultaneously a commodity, a store of value, and a social good, mobile money combines a large array of applications within the one platform. This is why mobile money has been touted for its potential for socioeconomic development, as a profitable commercial enterprise, and even as a tool for strengthening governance. The fact that customers rarely use it for just one purpose can also make it difficult to untangle customers' motives and behaviors. In this paper we compare our own research with other studies to demonstrate how deploying a full suite of ethnographic methods (qualitative and quantitative) can provide significant insights into users. We present three key insights relating to time, trust, and traces / trajectories, and make suggestions for the future of mobile money research
Business · Commodity · Computer security · Data science · Economics · Key (lock · Mobile computing · Mobile device · Mobile payment · Political science · Suite · Telecommunications · Value (mathematics · Value for money · World Wide Web · Computer Science · Digital Platforms and Economics · FinTech, Crowdfunding, Digital Finance · ICT in Developing Communities · Finance
| Citations per year | 0.55 |
|---|---|
| Citation span | 2015 - 2024 (10) |
| Highly cited | No |