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Understanding spontaneous volunteering in crisis

Towards a Needs-Based Approach of Explanation

Bibliographic Data

ID6011224
AuthorsZheng Yang (0000-0003-4275-0590, California State University System, corresponding author)
Year2025
Volume62
Issue1
Pages28-38
Publication date2025-01-02
Open AccessNo
TypeARTICLE
VenueThe Social Science Journal (JOURNAL)
Journal identifiersISSN: 0362-3319 • E-ISSN: 1873-5355
PublisherInforma UK Limited (PUBLISHER • GB)
DOI10.1080/03623319.2021.1884778
OpenAlexW3133533129
LanguageEN
Citations received9
References cited26

Despite the fast growth of informal, episodic, and individualistic style of volunteering, most existing volunteering literature has been driven by the traditional model of volunteering with less focus on informal volunteers’ psychological needs and experiences. This paper presents a case of spontaneous volunteering in North America where volunteers self-organized to collect and transport oversea charitable donations to support Wuhan hospitals at the outbreak of COVID-19. Based on the Volunteer Process Model and thematic coding analysis, this study examines the antecedents, experiences, and consequences of spontaneous volunteering with a focus to understand volunteers’ psychological needs, experiences, and perceptions in the volunteer process. Findings from this study reveal a major theme of self-helping motivation through engaging in other-helping endeavors during crisis time. The paper calls for more attention to assess and understand the psychological needs of volunteers in time of crisis, and how such needs may drive or influence volunteering experience and volunteering consequences

Business · Focus group · Individualism · Perception · Political science · Public relations · Qualitative research · Sociology · Thematic analysis · Nonprofit Sector and Volunteering · Psychology · Religion, Society, and Development · Social Psychology · Tourism, Volunteerism, and Development · Marketing

  • Understanding the role of self-organizations in disaster relief during Covid-19

    Open Access•Xuan Tu•International Journal of Disaster…•2022

  • Challenges for Formal Organizations Engaging Volunteers During Regular and Crisis Times According to Polish and Italian Volunteer Coordinators

    Open Access•Iwona Nowakowska, Ewa Duda et al.•Voluntas Revista Internacional de…•2024

  • Overlapping Functions

    Open Access•Kang Li Wong•Voluntas Revista Internacional de…•2024

  • Volunteering in Transition

    Open Access•Mutti, Francesco Tommasi et al.•Journal of Community & Applied…•2026

  • Self-Organization Response in a Crisis

    Haibo Zhang, Wu Chen•Natural Hazards Review•2026

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    Cinzia Castiglioni, Giulia Sesini et al.•International Journal of Public…•2024

  • Volunteering Trajectories and the Covid-19 Pandemic

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  • Volunteering trajectories across crises

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  • Volunteerism

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  • Volunteerism

    Open Access•Seana Lowe Steffen, Alice Fothergill•The Social Science Journal•2009

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    Open Access•Braun, Virginia Braun et al.•Qualitative Research in Psychology•2006

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Citations per year1.8
Citation span2021 - 2026 (6)
Highly citedNo

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