Does firm efficiency matter in the hospitality industry
An empirical examination of foreign demand for accommodation and hotel efficiency in Thailand
Bibliographic Data
| ID | 6015597 |
|---|---|
| Authors | Chayanon Phucharoen (0000-0003-0565-7389, Prince of Songkla University, corresponding author), Nichapat Sangkaew (0000-0003-4185-9375, Prince of Songkla University) |
| Year | 2021 |
| Volume | 27 |
| Issue | 1 |
| Publication date | 2021-04-06 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Tourism Analysis Revista de Análisis Turístico (JTA (JOURNAL) |
| Journal identifiers | ISSN: 2254-0644 • E-ISSN: 1885-2564 |
| Publisher | AECIT (PUBLISHER • ES) |
| DOI | 10.53596/jta.v27i1.354 |
| OpenAlex | W4312677413, W3004398346 |
| Language | EN |
| Citations received | 1 |
| References cited | 35 |
Purpose A leading characteristic of international tourists at every tourist destination is their role as foreign–income disseminator, and a large number of papers have been dedicated to exploring their behavior. In contrast, this paper aims to shed light on the supply-side of tourism through the study of a hotels’ ability to internationalize their businesses. Design/methodology/approach Based on each hotel’s input data, its efficiency was estimated by a data envelopment analysis approach. Then, the hotel’s intensity of demand from foreign guests was regressed against hotel efficiency along with firm’ control variables. Findings Results from Heckman correction model indicate that ordinary least squares regression would be subject to selection bias, and the results from the correction model strongly indicate a positive linkage between the hotel’s efficiency level and its foreign to total guest ratio, especially in the sub-sample of hotels located in non-tourist destinations. In addition, the results also reveal that the availability of certain services and facilities at hotels are positively related to the number of foreign guests, namely, a spa service and swimming pools. Originality/value Therefore, the main implications from this study are twofold. First, if a hotel’s target market is international travelers, a swimming pool and the availability of a spa service are essential features for hotels in Thailand. Second, policies to improve productivity in hotels should be simultaneously implemented along with tourist-destination-promotion campaigns to optimize the economic impact of international tourist arrivals
Business · Data envelopment analysis · Destinations · Econometrics · Economics · Geography · Hospitality · Hospitality industry · Hotel industry · Industrial organization · Ordinary least squares · Originality · Productivity · Promotion (chess · Sample (material · Service (business · Statistics · Tourism · Value (mathematics · Cruise Tourism Development and Management · Diverse Aspects of Tourism Research · Economic and Environmental Valuation · Efficiency Analysis Using DEA · Mathematics · Marketing
A simple model of firm heterogeneity, international trade, and wages
Market Size, Trade, and Productivity
Measuring the efficiency of decision making units
The Measurement of Productive Efficiency
The Impact of Trade on Intra-Industry Reallocations and Aggregate Industry Productivity
Sample Selection Bias as a Specification Error
Efficiency in the hotel industry
Using data envelopment analysis to measure hotel managerial efficiency change in Taiwan
Efficiency and effectiveness of service business
Measuring efficiency in the hotel sector
Who Benefits from Agglomeration
Firm Heterogeneity, Exporting and Foreign Direct Investment
| Citations per year | 0.2 |
|---|---|
| Citation span | 2021 - 2021 (1) |
| Highly cited | No |