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Agency Accountability Strategies After Liberalization

Universal Service in the United Kingdom, France, and Sweden

Bibliographic Data

ID6090463
AuthorsDorit Rubinstein Reis (0000-0003-0360-2827, University of California Hastings College of the Law, corresponding author), Dorit Rubinstein Reiss
Year2009
Volume31
Issue1
Pages111-141
Publication date2009-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueLaw & Policy (JOURNAL)
Journal identifiersISSN: 0265-8240 • E-ISSN: 1467-9930
PublisherWiley (PUBLISHER • GB)
DOI10.1111/j.1467-9930.2008.00277.x
OpenAlexW2026556798
LanguageEN
Citations received7
References cited35

Liberalization of key network industries is often said to reduce accountability by undermining its traditional mechanisms. Liberalization, others say, promotes accountability by creating new channels and mechanisms. This article suggests that neither view is sufficiently nuanced. Accountability comes in many forms, and the question is less “how much” accountability there is, but what form it takes. And accountability will take different forms in relation to different issues, even within the same organization. Examining accountability in relation to the provision of universal service in electricity and telecommunications, this article demonstrates that in the regimes studied, agencies were generally accountable for providing universal service by deferring, to the maximum possible extent, to political actors or stakeholders. However, when faced with an expert technical question—in this case, determining the costs of the universal service—agencies stressed their professional judgment and transparency. This observation supports a wider hypothesis concerning the conditions under which a variety of agency accountability strategies may be adopted

Accountability · Agency (philosophy · Business · Economics · Liberalization · Political science · Politics · Public relations · Service (business · Sociology · Transparency (behavior · Variety (cybernetics · Computer Science · European Union Policy and Governance · Law · Political Influence and Corporate Strategies · Public Administration · Public Policy and Administration Research · Marketing

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Unique citing works7
Citations per year0,47
Citation span2011 - 2021 (11)
Citation velocityhistorical
Highly citedNo
Citation typesNeutral: 7

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