Toward a Public Administration Theory of Felt Accountability
Bibliographic Data
| ID | 6358481 |
|---|---|
| Authors | Sjors Overman (0000-0002-0620-0682, Utrecht University, corresponding author), Thomas Schillemans (0000-0003-2378-4998, Utrecht University) |
| Year | 2021 |
| Volume | 82 |
| Issue | 1 |
| Pages | 12-22 |
| Publication date | 2021-07-13 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Public Administration Review (JOURNAL) |
| Journal identifiers | ISSN: 0033-3352 • E-ISSN: 1540-6210 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/puar.13417 |
| OpenAlex | W3177773752 |
| Language | EN |
| Citations received | 72 |
| References cited | 77 |
The literature on public accountability is extensive but overwhelmingly focuses on accountability of organizations. Yet, accountability mechanisms can function properly only when individuals believe that they will be held accountable in the future. This article bridges that gap by translating and extending the psychological concept of “felt accountability” to the public administration scholarship. The particular context of accountability in public organizations requires us to integrate knowledge about (1) the diverse professional roles of public sector employees, (2) the saliency and authority of various and multiple account holders, and (3) the substance of the accountability demands. The current article integrates this contextual knowledge with an individual perspective on accountability. This effort represents an important contribution to public accountability literature, as it allows scholars to properly understand the consequences of psychological insights about accountability for the public sector, and to adequately translate psychological insights and recommendations to a public accountability context
Accountability · Business · Context (archaeology · Perspective (graphical · Political science · Public relations · Public sector · Scholarship · Accounting and Organizational Management · Computer Science · Law · Management and Organizational Studies · Public Administration · Public Policy and Administration Research
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Beyond Simplification in Public Sector Accountability
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From performance to morality
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Algorithmic discrimination in public service provision
Top‐Down Central Inspection and Subnational Discretion in Policymaking
Accountability under populism and a dramatized environment
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Why are organisational professionals expanding in the Swedish public sector? The role of accountability
Network structure, network mechanism, and network effectiveness and legitimacy
Contextual factors of external inspections and mechanisms for improvement in healthcare organizations
Is hierarchy the only answer? The accountability preferences of Chinese public employees in public service delivery
Holding Power to Account
The Audit Society
Inside Bureaucracy
Street-Level Bureaucracy
Emotion and Decision Making
Public Accountability
Strategic Responses to Institutional Processes
Analysing and Assessing Accountability
Managing Legitimacy
The Blame Game
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Authority in Organizations
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Goal Ambiguity in U.S. Federal Agencies
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The Role of Organizations in Fostering Public Service Motivation
Mandates or Mandarins? Control and Discretion in the Modern Administrative State
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Autonomous Agencies, Happy Citizens? Challenging the Satisfaction Claim
Serving many masters
Understanding Felt Accountability
Democratic accountability and the terms of political order
Delegation and accountability in parliamentary democracies
Agency Accountability Strategies After Liberalization
Street-Level Bureaucracy and Public Accountability
A Public Management for All Seasons
Building a practically useful theory of goal setting and task motivation
Accounting for the effects of accountability
Democratic Accountability
| Unique citing works | 72 |
|---|---|
| Citations per year | 18 |
| Citation span | 2022 - 2026 (5) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 72 |