What e-politicians do with words

Online communication between councillors and citizens

Bibliographic Data

ID6148980
AuthorsArthur Edwards (Erasmus University Rotterdam, corresponding author)
Year2008
Volume13
Issue3,4
Pages233-248
Publication date2008-12-28
Peer ReviewedYes
Open AccessNo
TypeARTICLE
VenueInformation Polity (JOURNAL)
Journal identifiersISSN: 1875-8754 • E-ISSN: 1570-1255
PublisherIOS Press (PUBLISHER • NL)
DOI10.3233/ip-2008-0150
OpenAlexW1725789756
LanguageEN
Citations received4
References cited12

This paper explores how Dutch councillors used an online forum that was established for communication between citizens and councillors. Councillor participation varied widely across parties and individuals. Councillors vary in their attitudes toward online communication with citizens. These differences are partly attributable to styles of representation. A research strategy based on speech act theory is used to identify these styles. Councillors have outspoken viewpoints concerning anonymity and tone. Personal competences to communicating with citizens effectively online are also important. The paper concludes by presenting a theoretical framework for explaining elected politicians' uses of online forums

Business · Political science · E-Government and Public Services · Language, Discourse, Communication Strategies · Social Media and Politics

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