Communicating Mobility Restrictions During the Covid‐19 Crisis on Twitter
The Legitimacy Challenge
Bibliographic Data
| ID | 6223116 |
|---|---|
| Authors | Marie‐eve Bélanger (0000-0002-8428-9942, University of Geneva, corresponding author), Sandra Lavenex (0000-0002-8769-4492, University of Geneva) |
| Year | 2021 |
| Volume | 27 |
| Issue | 4 |
| Pages | 822-839 |
| Publication date | 2021-12-01 |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Swiss Political Science Review (JOURNAL) |
| Journal identifiers | ISSN: 1424-7755 • E-ISSN: 1662-6370 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/spsr.12494 |
| OpenAlex | W3216395398 |
| Language | EN |
| Citations received | 8 |
| References cited | 29 |
In response to Covid‐19, governments have imposed substantial restrictions on people's mobility. To encourage compliance, political actors have deployed direct communication strategies on social media. In this paper, we evaluate the legitimacy of the Swiss government's crisis communication on Twitter during the first wave of the pandemic. We examine and compare tweets regarding international and domestic travel, as well as social distancing. Using content and network analysis, we analyze the legitimacy of crisis communication by measuring its timeliness, consistency and congruence. We find that communication on domestic mobility restrictions has enjoyed a higher level of consistency and congruence, but has suffered from a disengagement of political parties, while the communication of international travel restrictions has become increasingly politicized
Business · Crisis communication · Disengagement theory · Legitimacy · Political economy · Political science · Politics · Public relations · Social distance · Social media · Sociology · Computer Science · Disaster Management and Resilience · Psychology · Public Relations and Crisis Communication · Social Media and Politics · Social Psychology
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| Citations per year | 2 |
|---|---|
| Citation span | 2022 - 2026 (5) |
| Highly cited | No |