E-Government and Bureaucracy
Toward a Better Understanding of Intranet Implementation and Its Effect on Red Tape
Bibliographic Data
| ID | 6294476 |
|---|---|
| Authors | Eric W Welch (0000-0003-1902-0370, University of Illinois Chicago), Sanjay K Pandey (0000-0003-1005-0274, University of Kansas), K Pandey |
| Year | 2006 |
| Volume | 17 |
| Issue | 3 |
| Pages | 379-404 |
| Publication date | 2006-11-20 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Journal of Public Administration Research and Theory (JOURNAL) |
| Journal identifiers | ISSN: 1053-1858 • E-ISSN: 1477-9803 |
| Publisher | Oxford University Press (OUP) (PUBLISHER) |
| DOI | 10.1093/jopart/mul013 |
| OpenAlex | W2030813893 |
| Language | EN |
| Citations received | 31 |
| References cited | 12 |
This article examines the interaction between bureaucratic red tape and intranet usage in state human service agencies. We propose a sociotechnical model for the relationship between intranet usage and bureaucratic red tape that takes into account the complexities of causal linkages including bidirectional causal relationships and a range of internal and external influences. This model is tested with data from the National Administrative Studies Project, Phase II. While we are not able to corroborate the “demand pull” hypothesis advanced by Bretschneider and colleagues, we do find support for its corollary (the “technology push” hypothesis) indicating that intranet usage is associated with reduction in red tape. This finding on the salutary effect of intranet usage holds for both a global measure of red tape and a more specific procurement red tape measure. We conclude with a discussion of the implications of our findings
Bureaucracy · Business · Corollary · Government (linguistics · Intranet · Knowledge management · Political science · Politics · Procurement · Service (business · Sociotechnical system · The Internet · World Wide Web · Computer Science · E-Government and Public Services · Mathematics · Public Policy and Administration Research · Technology Adoption and User Behaviour · Law · Marketing
Measuring Digital Red Tape
Projects financed through the regional program influences on the economic performance of the enterprises in the field of specialized professional services
In AI we trust? Citizen perceptions of AI in government decision making
Linking red tape originating from digital tools to affective commitment
Bureaucrat or artificial intelligence
Collaborating for Innovation
Technological vulnerability and knowledge of cyber-incidents
Technology in government
Adopting open source software in public administration
Organization formalization, sector and social media
The moderating effect of external pressure on the relationship between internal organizational factors and the quality of open government data
A critical examination of social media adoption in government
Knowledge vacuum
Social media in Egyptian government websites
Determinants of Information and Communication Technology Adoption in Municipalities
Revisiting the IT Productivity Paradox
Adoption of Electronic Technologies in Local U.S. Governments
Public Policy and the Origins of Bureaucratic Red Tape
The Evolution and Continuing Challenges of E‐Governance
Stakeholder Red Tape
Public sector employees in a challenging work environment
Beyond the Rules
Measuring red tape in a hospital setting
External control mechanisms and red tape
Organizational Red Tape
E-government, anticorruption, and citizens’ use of personal connections
More than Pathological Formalization
Thanks, but No Thanks
Organizational Confidence
Institutional Motivations in the Adoption of Innovations
Personnel Flexibility and Red Tape in Public and Nonprofit Organizations
Research Note
Managing Information Resources in State Government
Exploring Public Sector Communication Performance
Management Information Systems in Public and Private Organizations
Risk Culture in Public and Private Organizations
Public Management Information Systems
The Venues of Influence
The Impact of Red Tape's Administrative Delay on Public Organizations' Interest in New Information Technologies
Information Technology and Restructuring in Public Organizations
Does the Perception of Red Tape Constrain IT Innovativeness in Organizations? Unexpected Results from a Simultaneous Equation Model and Implications
Organizational Interdependence and Intra-Organizational Structure
| Unique citing works | 31 |
|---|---|
| Citations per year | 1,72 |
| Citation span | 2008 - 2026 (19) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 31 |