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Creating Public Value

Tightening Connections Between Policy Design and Public Management

Bibliographic Data

ID6328600
AuthorsMichael Mintrom (0000-0001-7163-3997, Australia and New Zealand School of Government), Joannah Luetjens (Australia and New Zealand School of Government)
Year2017
Volume45
Issue1
Pages170-190
Publication date2017-02-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenuePolicy Studies Journal (JOURNAL)
Journal identifiersISSN: 0190-292X • E-ISSN: 1541-0072
PublisherWiley (PUBLISHER • GB)
DOI10.1111/psj.12116
OpenAlexW2119965030
LanguageEN
Citations received21
References cited54

Policy design and public management should be tightly connected, so implemented public policies achieve intended outcomes. Yet policy designers often pursue their activities with limited awareness of how citizens and service managers experience current public programs. A focus on creating public value offers a way to tighten the connection between policy design and public management. Recent discussions of public value have emphasized three aspects of public management: delivering services, achieving social outcomes, and maintaining trust and legitimacy. Within those discussions, the efforts of policy designers have been underplayed. We explore the implications of the public value approach for policy design. Pursuit of public value calls for policy designers to listen closely to stakeholders, engage them in creative conversations, and draw on their situated expertise to guide policy development. We consider how explicit treatment of public value creation as a policy goal can improve the fit between original policy intentions and the delivery of public services. Our augmented model of public value creation offers both a new direction for empirical studies of the nexus between public policy and public management and a new perspective on what it means to be an effective policy designer

Business · Legitimacy · New public management · Nexus (standard · Policy studies · Political science · Politics · Public management · Public policy · Public relations · Public sector · Public value · Situated · Value (mathematics · Computer Science · E-Government and Public Services · Engineering · Nonprofit Sector and Volunteering · Public Administration · Public Policy and Administration Research

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Unique citing works21
Citations per year2,33
Citation span2017 - 2026 (10)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 21

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