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The Cost of Convenience

An Experiment Showing E-Mail Outreach Decreases Voter Registration

Bibliographic Data

ID6339337
AuthorsElizabeth A Bennion (0000-0001-9166-8660, Indiana University–South Bend, South Bend, IN, USA), David W Nickerson (0000-0001-6383-9418, University of Notre Dame, Notre Dame, IN, USA)
Year2011
Volume64
Issue4
Pages858-869
Publication date2011-12-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenuePolitical Research Quarterly (JOURNAL)
Journal identifiersISSN: 1065-9129 • E-ISSN: 1938-274X
PublisherSAGE Publications Inc (PUBLISHER)
DOI10.1177/1065912910382304
OpenAlexW2068793676
LanguageEN
Citations received44
References cited37

Lower transaction costs have shifted voter registration activities online and away from traditional modes of outreach. Downloading forms may impose higher transaction costs than traditional outreach for some people and thereby decrease electoral participation. A randomized, controlled experiment tested this hypothesis by encouraging treatment participants via e-mail to use online voter registration tools. The treatment group was 0.3 percentage points less likely to be registered to vote after the election. A follow-up experiment sent reminders via text message to randomly selected people who had downloaded registration forms. The treatment increased rates of registration by 4 percentage points, suggesting that reminders can ameliorate many of the negative effects of directing people to downloadable online registration forms

Advertising · Business · Database · Database transaction · Internet privacy · Outreach · Percentage point · Political science · Randomized experiment · Upload · Voter registration · Voting · World Wide Web · Computer Science · Electoral Systems and Political Participation · Hate Speech and Cyberbullying Detection · Law · Medicine · Social Media and Politics · Finance

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Unique citing works44
Citations per year3,14
Citation span2012 - 2026 (15)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 44

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