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Complex Contracting

Management Challenges and Solutions

Bibliographic Data

ID6358437
AuthorsTrevor L Brown (The Ohio State University), Matthew Potoski (0000-0003-2011-338X, University of California, Santa Barbara), David M Van Slyke (Syracuse University)
Year2018
Volume78
Issue5
Pages739-747
Publication date2018-06-19
Open AccessYes
TypeARTICLE
VenuePublic Administration Review (JOURNAL)
Journal identifiersISSN: 0033-3352 • E-ISSN: 1540-6210
PublisherWiley (PUBLISHER • GB)
DOI10.1111/puar.12959
OpenAlexW2808794472
LanguageEN
Citations received32
References cited17

Governments at all levels buy mission‐critical goods and services whose attributes and performance requirements are hard to define and produce. Many governments—and the public managers who lead them—lack experience and knowledge about how to contract for complex products. The contract management counsel provided to public managers is thin. Missing is a conceptual managerial framework to guide purchasing the complex products that are often so critical to public organizations' core missions. Drawing on perspectives from across the social sciences, the framework presented in this article provides guidance on how managers can harness the upsides of complex contracting while avoiding its pitfalls. The framework helps identify conditions that increase the likelihood of positive outcomes for the purchasing government and the vendor—the win‐win. To illustrate the framework, the article provides examples of successful and failed acquisitions for complex products such as transportation projects, social service systems, and information technology systems

Business · Conceptual framework · Government (linguistics · Purchasing · Sociology · Vendor · Marketing · Outsourcing and Supply Chain Management · Public Procurement and Policy · Public-Private Partnership Projects

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Citations per year4
Citation span2018 - 2026 (9)
Highly citedNo

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