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Citizens and Resource Allocation

Improving Decision Making with Interactive Web‐Based Citizen Participation

Bibliographic Data

ID6360396
AuthorsMark D Robbins, Bill Simonsen (0000-0003-0793-9056), Barry Feldman
Year2008
Volume68
Issue3
Pages564-575
Publication date2008-03-24
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenuePublic Administration Review (JOURNAL)
Journal identifiersISSN: 0033-3352 • E-ISSN: 1540-6210
PublisherWiley (PUBLISHER • GB)
DOI10.1111/j.1540-6210.2008.00891.x
OpenAlexW2127554791
LanguageEN
Citations received44
References cited25

Collective consumption and benefit characterize many government services. Moreover, government services are mostly paid for collectively through taxes—there is little or no relationship between the taxes paid by a household and its use of a particular service. Public sector decision makers face complex budget problems with difficult solutions. Involving citizens meaningfully in these decisions has long been a conundrum. The authors teamed up with the town of West Hartford, Connecticut, to develop a Web‐based survey to overcome some of these participation problems and help decision makers better understand citizen preferences. The Web survey allowed for real‐time interactivity and was tailored to present respondents with trade‐offs between service levels and taxes

Business · Consumption (sociology · Economics · Face (sociological concept · Government (linguistics · Interactivity · Political science · Public relations · Public service · Resource (disambiguation · Resource allocation · Service (business · Sociology · World Wide Web · Computer Science · E-Government and Public Services · Local Government Finance and Decentralization · Marketing · Public Policy and Administration Research

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Unique citing works44
Citations per year2,44
Citation span2008 - 2026 (19)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 44

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