Dealing with Cynical Citizens
Bibliographic Data
| ID | 6360737 |
|---|---|
| Authors | Evan M Berman (0000-0003-0336-6713, corresponding author) |
| Year | 1997 |
| Volume | 57 |
| Issue | 2 |
| Pages | 105-105 |
| Publication date | 1997-03-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Public Administration Review (JOURNAL) |
| Journal identifiers | ISSN: 0033-3352 • E-ISSN: 1540-6210 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.2307/977058 |
| OpenAlex | W4230105993 |
| Language | EN |
| Citations received | 105 |
Citizens’ Use of Social Media in Government, Perceived Transparency, and Trust in Government
Del derrotismo a la acción
Destination Atmosphere and Destination Branding
Operational transparency and satisfaction with public services
Perceived public service performance, trust in the government, and citizens' willingness to participate
Citizen Participation
Agency Design and State Administrators
Does Citizens’ 311 System Use Improve Satisfaction with Public Service Encounters?—Lessons for Citizen Relationship Management
Does Perceptions of Organizational Prestige Mediate the Relationship Between Public Service Motivation, Job Satisfaction, and the Turnover Intentions of Federal Employees
Determinants of citizen-generated data in a smart city
The New Public Management in Sabaneta, Antioquia
Aligning priorities in local budgeting processes
The utilization and effectiveness of citizen advisory committees in the budget process of local governments
Budgeting structures and citizen participation
Beyond the public hearing
Local government performance through the eyes of citizens
Performance reporting
Participatory Budgeting in Public Sphere, Governance, Transparency and Participation
The Paradox in Citizen's Views Toward Bureaucracy
Confianza en la administración pública = Trust in the Public Administration
In transparent government we trust
Conceptualizing and Explaining Bureauphobia
Public Meetings and the Democratic Process
Promoting Civic Culture by Supporting Citizenship
Councillors’ Receipt and Use of Citizen Input
Capam Symposium on Networked Government
The Digital Divide in Citizen-Initiated Government Contacts
Analyzing Recent Citizen Participation Trends in Western New York
Safeguarding the Future of Democracy
Age‐related differences when measuring political hypocrisy
Does One Trust Judgement Fit All? Linking Theory and Empirics
A qualitative study of disengagement in disadvantaged areas of the UK
Reformulación de la reforma estatal para garantizar la resiliencia en un mundo impredecible
Public Collaboration in Transportation
Evaluating the Effectiveness of Public Works Accreditation on Quality of Service
Why coproduce? Citizens' perspectives on the costs and benefits of technology-enabled coproduction
Linking public sector social media and e-government website use to trust in government
Open government objectives and participation motivations
From theory to practice
Come together?’ Citizens and civil servants dialogue and trust
Changing the Paradigm
Assessing Administrative Accountability
Preferences for Careers in Public Work
Linking Transparency to Trust in Government and Voice
Collaborating in the Absence of Trust? What Collaborative Governance Theory and Practice Can Learn From the Literatures of Conflict Resolution, Psychology, and Law
Implementing A Community-Wide Strategic Plan
E-Government as an Instrument of Fiscal Accountability and Responsiveness
Direct Public Engagement in Local Government
Are we All Touching the Same Camel
Citizen Input in the Budget Process
Cynicism About Community Engagement in Hong Kong
A Study of the Advancement of Women in Municipal Government Bureaucracies
Government policies and attitudes to social media use among users in Turkey
Do Public Officials Trust Citizens? A Welfare State Perspective
Understanding the Challenges and Sustainability of Citizen Engagement in the Budgeting Processes of Developing Countries
Exploring Managerial Attitudes Toward Various Participation Mechanisms in Response to Citizen Satisfaction Signals on Public Service Quality
How Does Paternalistic Leadership Enhance Civil Servants’ Public Service Motivation? The Mediating Mechanism of Trust in Leader
Agenda Setting, the “Third Wave,” and the Administrative State
Looking Back to Look Forward
The Role of Trust in the Modern Administrative State
Stimulating Entrepreneurial Practices in the Public Sector
Broadening the individual differences lens on party support and voting behavior
Civic Culture and Public Service Failure
Minority Representation and Political Efficacy in Public Meetings
Government Communication Effectiveness and Satisfaction with Police Performance
Invitation Phone Calls Increase Attendance at Civic Meetings
Fiscal transparency and tax morale
Overcoming Negative Media Coverage
Determinants of Female Employment Patterns in U.S. Cities
Exploring Government‐Citizen Interaction in Public Service Performance Assessment
Public Sector Management and the Democratic Ethos
Toward a model of the municipal evidence-based decision process in the strategic digital city context
Explaining the Race Gap in Satisfaction with Urban Services
Dimensions of Public Meeting Participation
Opposition to Housing
The Dilemma of the Unsatisfied Customer in a Market Model of Public Administration
Socioeconomic Status and Public Sector Worker Stereotypes
The Performance-Trust Link
Defining and Achieving Normative Democratic Values in Participatory Budgeting Processes
Citizen Participation in Budgeting Theory
The Wisdom of Crowds
People, Politics, Participation, and Place
Strengthening Efforts to Engage the Hispanic Community in Citizen‐Driven Governance
Citizen Participation in Decision Making
Penetrating the Performance Predicament
Managerial Effectiveness of Government Performance Measurement
Further Dissecting the Black Box of Citizen Participation
Does Agency Autonomy Foster Public Participation
When Public Participation in Administration Leads to Trust
Trust in the leadership of governors and participatory governance in Tokyo Metropolitan Government
Determinants of E-Democracy Adoption in Turkish Municipalities
Outcomes, Process, and Trust of Civil Servants
Public Participation and Organizational Performance
Unconscious Bias in Citizens’ Evaluations of Public Sector Performance
Retooling governance for improving public service delivery
Understanding street-level bureaucrats’ attitude towards clients
Public Trust in Government Administrators
Part of the Solution or Cogs in the System
Challenges of citizen participation in regional health authorities
Terrorism and Transportation Policy and Administration
| Unique citing works | 105 |
|---|---|
| Citations per year | 3,75 |
| Citation span | 1998 - 2026 (29) |
| Citation velocity | current |
| Highly cited | Yes |
| Citation types | Neutral: 105 |