Organizational Report Cards

Significant Impact or Much Ado about Nothing

Bibliographic Data

ID6366709
AuthorsCharles K Coe (North Carolina State University), James R Brunet (0000-0003-2822-9862, North Carolina State University)
Year2006
Volume66
Issue1
Pages90-100
Publication date2006-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenuePublic Administration Review (JOURNAL)
Journal identifiersISSN: 0033-3352 • E-ISSN: 1540-6210
PublisherWiley (PUBLISHER • GB)
DOI10.1111/j.1540-6210.2006.00558.x
OpenAlexW2091885553
LanguageEN
Citations received10
References cited14

Despite a recent spate of organizational report cards, relatively little is known about their impact on consumers’ choices or public policy. This study identifies 32 report cards that compare government performance across states in a variety of policy domains. These report cards fall into four categories according to their issuer: governments, commercial enterprises, academics, and advocacy groups. Government-generated report cards are directed at improving consumer choice and enhancing service quality. Commercial enterprises seek to increase profits and readership. Academics generally take a value-neutral approach, looking to stimulate public policy debate. Public interest groups, think tanks, and foundations indirectly measure public policy impact by the amount of media attention generated

Advertising · Audience measurement · Business · Economic growth · Economics · Government (linguistics · Issuer · Political science · Public economics · Public policy · Public relations · Quality (philosophy · Report card · Sociology · Value (mathematics · Variety (cybernetics · Accounting · Finance · Marketing · Public Administration · Public Policy and Administration Research · Public Procurement and Policy · Regulation and Compliance Studies

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