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How Citizens Meet the State

Police Contact, Trust, and Civic Engagement

Bibliographic Data

ID6404971
AuthorsJacob R Turner (0000-0002-2279-1830, Department of Political Science, University of Notre Dame, Notre Dame, IN USA, corresponding author), Maggie Shum (0000-0002-8002-5480, Department of Political Science, Penn State Erie, The Behrend College, Erie, PA, USA)
Year2025
Volume61
Issue1
Pages3-37
Publication date2025-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueUrban Affairs Review (JOURNAL)
Journal identifiersISSN: 1078-0874 • E-ISSN: 1552-8332
PublisherSAGE Publications Inc (PUBLISHER)
DOI10.1177/10780874241241228
OpenAlexW4393982953
LanguageEN
Citations received4
References cited57

This paper investigates the relationship between the police, the most visible street-level bureaucrat of local city governments, and citizen political attitudes and behaviors toward local city institutions. We introduce a holistic conceptualization of police-citizen contact and examine how each type impacts citizen trust toward and participation in political institutions. Leveraging an original survey targeting the city of South Bend and spatial data from the city government, results demonstrate that greater day-to-day contact with police has a positive impact on trust in state agencies while citizens who seek service from the police but are left unsatisfied result in lower trust in state apparatus. Most importantly, indirect exposure to police coercion has a negative impact on trust while direct and proximal contact with police predicts higher level of civic activism. This study demonstrates the fragility and challenge of building trust in police-citizen relationships, and how extreme encounters with the police can, in the right circumstances, spur citizen activism

Civic engagement · Criminology · Political science · Politics · Public relations · Sociology · State (computer science · Computer Science · Crime Patterns and Interventions · Criminal Justice and Corrections Analysis · Law · Policing Practices and Perceptions · Public Administration

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Unique citing works4
Citations per year2
Citation span2024 - 2025 (2)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 4

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