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Switching role from recipient to provider

How autonomy‐oriented help stimulates recipients' online helping behaviour

Bibliographic Data

ID6415387
AuthorsShuwen Li (0000-0002-4446-1226, Dalian University of Technology China), Yaxin Lou (0000-0001-6383-246X, Dalian University of Technology), Yinghui Lou (Dalian University of Technology China), Wenan Hu (0000-0001-7802-0472, Shandong University China), Zhifei Zhang (0000-0003-4399-2356, Tongji University China)
Year2025
Volume74
Issue3
Publication date2025-05-21
Open AccessYes
TypeARTICLE
VenueApplied Psychology (JOURNAL)
Journal identifiersISSN: 0269-994X • E-ISSN: 1464-0597
PublisherWiley (PUBLISHER • GB)
DOI10.1111/apps.70015
OpenAlexW4410585663
LanguageEN
References cited100

Growing attention has been directed toward the phenomenon of “helping forward”—the act of providing help after receiving it. However, the cognitive mechanisms underlying how recipients transition into help providers remain underexplored. Drawing on three‐wave data from 457 employees in mainland China, we found that receiving autonomy‐oriented help increases other‐praising emotion and moral responsibility—expressed as moral ownership or felt obligation—which subsequently promotes online helping behaviour. Recipients with high moral courage are more likely to translate these psychological responses into helping behaviour. The analysis further reveals that moral ownership and felt obligation constitute essential mediators in this process, whereas other‐praising emotion serves as a non‐essential but reinforcing factor. These results highlight the role of perceived responsibility in “paying help forward” and offer insights into fostering online helping behaviour in organizational contexts

Autonomy · Business · Internet privacy · Political science · Computer Science · Digital Marketing and Social Media · Knowledge Management and Sharing · Psychology · Sharing Economy and Platforms · Social Psychology

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