Training and supervision of disability support workers

Perspectives of NDIS participants using unregistered providers

Dados Bibliográficos

ID6416163
AutoresRaelene West (0000-0003-1872-7358, Melbourne Disability Institute University of Melbourne Melbourne Victoria Australia, autor correspondente), Sophie Yate (0000-0003-1912-8509, Crawford School of Public Policy Australian National University Canberra Australian Capital Territory Australia), Helen Dickinson (0000-0003-3852-8815, Public Service Research Group at the School of Business University of New South Wales, Canberra Canberra Australian Capital Territory Australia)
Ano2024
Volume60
Fascículo1
Páginas270-286
Data de publicação2024-05-27
Peer ReviewedSim
Open AccessSim
TipoARTICLE
PeriódicoAustralian Journal of Social Issues (JOURNAL)
Identificadores do periódicoISSN: 0157-6321 • E-ISSN: 1839-4655
EditoraWiley (PUBLISHER • GB)
DOI10.1002/ajs4.347
OpenAlexW4399050900
IdiomaEN
Citações recebidas2
Referências citadas24

Training and supervision of disability support workers (DSWs) has, in most developed countries, been the primary means of supporting quality of service, adequate worker skill and prevention of violence, abuse, neglect and exploitation of both service users and DSWs. However, in Australia, there is no requirement for DSWs to obtain a minimum level qualification. This paper examines service user perception and decision making in relation to training and supervision of their DSWs. We report findings from semi‐structured interviews with 30 National Disability Insurance Scheme participants. These findings suggest that users of disability services do not universally prioritise formal DSW supervision and training. Many interviewees described that being able to train and supervise DSWs themselves achieved better support outcomes and reduced power differentials in receipt of services. We discuss the implications of these findings in the context of recent policy reviews and the need to refocus safeguarding schemes on providing people with disability with the tools they need to ensure the quality and safety of their services

Medical education · Training (meteorology · Applied Psychology · Geriatric Care and Nursing Homes · Healthcare innovation and challenges · Medicine · Nursing · Psychology · Social Policy and Reform Studies