Carers’ experiences of the National Disability Insurance Scheme workforce
A qualitative study informing workforce development
Dados Bibliográficos
| ID | 11228708 |
|---|---|
| Autores | Jenna Hurley (0000-0001-9205-2331, Southern Cross University Coffs Harbour NSW Australia, autor correspondente), Mary Hutchinson (0000-0003-0025-2681, Southern Cross University), Marie Hutchinson (Southern Cross University Coffs Harbour NSW Australia) |
| Ano | 2022 |
| Volume | 57 |
| Fascículo | 2 |
| Páginas | 458-471 |
| Data de publicação | 2022-06-01 |
| Peer Reviewed | Sim |
| Open Access | Sim |
| Tipo | ARTICLE |
| Periódico | Australian Journal of Social Issues (JOURNAL) |
| Identificadores do periódico | ISSN: 0157-6321 • E-ISSN: 1839-4655 |
| Editora | Wiley (PUBLISHER • GB) |
| DOI | 10.1002/ajs4.181 |
| OpenAlex | W3198565706 |
| Idioma | EN |
| Citações recebidas | 2 |
| Referências citadas | 16 |
The Australian National Disability Insurance Scheme (NDIS) requires a skilled workforce capable of assessing the diverse needs of service participants and providing tailored services accordingly. There is currently limited evidence regarding workforce capabilities to inform training and curriculum design, particularly from the perspectives of carers. This paper reports findings from a longitudinal qualitative study exploring the lived experiences of regional carers following their engagement with the NDIS workforce. This paper aimed to foreground the experiences of carers and identify regional workforce development priorities to benefit both carers and service participants. Seventy‐two carers living in regional New South Wales were interviewed three times between November 2018 and November 2019. The insights provided by carers highlighted workforce expertise, nontechnical skills and service availability as key drivers of either helpful or unhelpful experiences. Interpersonal values, empathy and advanced communication microskills enabled the planning and coordinating workforce to undertake holistic and effective planning. Similar values and relationship‐building capabilities were pivotal for the workforce translating assessments into delivering support and interventions. Findings also highlight NDIS provider organisations can best support carers through better recruitment, retention and training strategies
Business · Interpersonal communication · Medical education · Political science · Project commissioning · Psychological intervention · Public relations · Publishing · Qualitative research · Service (business · Sociology · Workforce · Workforce development · Workforce planning · Elder Abuse and Neglect · Geriatric Care and Nursing Homes · Healthcare innovation and challenges · Medicine · Nursing · Psychology · Social Psychology · Marketing
Skills for Social Progress
Using realist action research for service redesign
Workplace stress, burnout and coping
Experiences of National Disability Insurance Scheme planning from the perspective of adults with intellectual disability
Evaluation of the NDIS final report
Using the realist interview approach to maintain theoretical awareness in realist studies
| Obras citantes distintas | 2 |
|---|---|
| Citações por ano | 1 |
| Intervalo de citações | 2024 - 2025 (2) |
| Velocidade de citação | recent |
| Altamente citado | Não |
| Tipos de citação | Neutras: 2 |