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Comparing security perceptions and relationship configurations of mobile device modders and non-modders

Bibliographic Data

ID7155748
AuthorsSigi Goode (0000-0001-5260-746X, Australian National University), Amir Riaz (0000-0001-9940-8142, Australian National University)
Year2025
Volume38
Issue1
Pages219-248
Publication date2025-01-08
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueInformation Technology and People (JOURNAL)
Journal identifiersISSN: 0959-3845 • E-ISSN: 1758-5813
PublisherEmerald (PUBLISHER)
DOI10.1108/itp-06-2022-0416
OpenAlexW4387103254
LanguageEN
Citations received2
References cited102

Purpose It is becoming easier for end-users to modify their information system, sometimes against the wishes of management or the original manufacturer. In the mobile device context, “modding”, “jailbreaking” or “rooting” allows a mobile phone user to select operating software and network providers other than those mandated by the original provider. Prior studies have theorised that modders and non-modders possess different perspectives on the relationship between them and their device provider. However, these differences have not been empirically demonstrated in prior work. This paper aims to test theoretical pathways to explain the behavioural relationship effects of security within the modding context. Design/methodology/approach This study models four relationship conceptualisations from prior research. The study tests this model using a survey of 464 mobile device users to compare the user attitudes of modders and non-modders. Findings Modder and non-modder relationships differ. Both groups value security, but in different ways: modder relationships are governed by satisfaction and commitment, while non-modder relationships are governed more by trust. Originality/value To the best of the authors’ knowledge, this is the first study to empirically demonstrate the relationship differences between IS modifiers and non-modifiers. Most published work has focused on IS that are unmodified. Incorporating device modification may improve behavioural understanding of end-users

Knowledge management · Mobile phone · Originality · Perception · Computer Science · Engineering · Information and Cyber Security · Privacy, Security, and Data Protection · Psychology · Social Psychology · Technology Adoption and User Behaviour

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Unique citing works2
Citations per year2
Citation span2025 - 2026 (2)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 2

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