Chaxu Climate as a Double-Edged Sword
A Moderated Mediation Model of Organizational Justice, Hierarchy Level on Turnover Intention
Bibliographic Data
| ID | 7159686 |
|---|---|
| Authors | Yuheng Zheng (0000-0002-5203-0004, Tourism College of Zhejiang), Yixing Gao (0000-0001-6919-434X, School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Kowloon, Hong Kong SAR, corresponding author), Feng Tao (0000-0001-7967-2544, Hong Kong Polytechnic University), Tao Feng (0009-0009-7262-1432, School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Kowloon, Hong Kong SAR) |
| Year | 2026 |
| Volume | 50 |
| Issue | 1 |
| Pages | 65-82 |
| Publication date | 2026-01-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Hospitality & Tourism Research (JOURNAL) |
| Journal identifiers | ISSN: 1096-3480 • E-ISSN: 1557-7554 |
| Publisher | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/10963480241296000 |
| OpenAlex | W4403474280 |
| Language | EN |
| References cited | 88 |
Research on chaxu climate, a prevalent organizational phenomenon in China, has captured significant academic attention in recent years. This study aims to explain why some employees who experience chaxu climate in hospitality organizations contemplate leaving, while others do not. We propose a moderated mediation model to examine the double-edged sword impact of chaxu climate on turnover intention. Through one qualitative study and two scenarios-based experimental studies, we reveal that organizational justice plays a crucial role as a contextual cue, influencing employees’ attribution of chaxu climate and subsequent turnover intention. Perceived insider status is identified as a mediator. Furthermore, we establish a second-level moderating effect of the hierarchy level, distinguishing between supervisor and front-line employees. Theoretical and practical implications are discussed accordingly
Business · Economic Justice · Hierarchy · Mediation · Moderated mediation · Organizational commitment · Organizational justice · Political science · SWORD · Turnover intention · Computer Science · Job Satisfaction and Organizational Behavior · Law · Psychology · Social Psychology
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A Meta-Analysis of Antecedents and Correlates of Employee Turnover
Signaling Theory
Common method biases in behavioral research
Snowball Sampling
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Handbook of Organizational Justice
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| Citation velocity | historical |
|---|---|
| Highly cited | No |