Tourist Decision-Making and Types of Crises
Risk Attitudes, Knowledge, and Destination Preference Persistence
Bibliographic Data
| ID | 7159704 |
|---|---|
| Authors | Jason Li Chen (0000-0001-6605-195X, University of Surrey), Vladimir Baláž (0000-0002-8132-3789, Slovak Academy of Science, Institute for Forecasting, Bratislava, Slovak Republic), Gang Li (0000-0002-9858-5232, University of Surrey, corresponding author), Allan M Williams (0000-0001-6134-3611, University of Surrey) |
| Year | 2026 |
| Volume | 50 |
| Issue | 2 |
| Pages | 271-287 |
| Publication date | 2026-02-01 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Journal of Hospitality & Tourism Research (JOURNAL) |
| Journal identifiers | ISSN: 1096-3480 • E-ISSN: 1557-7554 |
| Publisher | SAGE Publications Inc (PUBLISHER) |
| DOI | 10.1177/10963480241310819 |
| OpenAlex | W4405513879 |
| Language | EN |
| Citations received | 6 |
| References cited | 73 |
The paper addresses how individual rankings of destinations change between non-crisis and crisis conditions, and across different types of crises under conditions of bounded rationality in the face of shifting risks and uncertainties. The impacts of three types of potential crises—heatwaves, epidemics, and terrorism—are analyzed using novel multi-perspective experimental methods linked to a five-country international survey of risk attitudes and knowledge. Destination preferences, including strong persistence during crises, are explained by how the influence of tacit and codified knowledge is shaped by the familiarity heuristic and recency bias. Individual responses are also moderated by tolerance of and competence to manage risks. The findings have implications for destination management and marketing
Business · Economics · Geography · Microeconomics · Preference · Tourism · Cruise Tourism Development and Management · Diverse Aspects of Tourism Research · Engineering · Marketing
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Bridging Perceived and Projected Destination Images
Eliciting Utility Functions for International Migration Decisions
A time-varying behavioral economic model for dynamic hotel demand analysis
Tourist Uncertainty Premium for Intra-Destination Public Transport
Application of Heuristics to Revenue Management System Override Decision-Making
Conceptualizing the Travel Decision-Making Hierarchy
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Assessing the potential demand for electric cars
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Travel Anxiety and Intentions to Travel Internationally
Item selection and validation of a brief, 15-item version of the Need for Closure Scale
The Contributions of the Economics of Information to Twentieth Century Economics
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Time for a Radical Reappraisal of Tourist Decision Making? Toward a New Conceptual Model
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Confirmation Bias
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Maps of Bounded Rationality
Comparison of Deaths Rates for Covid-19 across Europe During the First Wave of the Covid-19 Pandemic
Machine-learning-based evidence and attribution mapping of 100,000 climate impact studies
The effects of terrorism on tourism demand
Tourism Crises and Impacts on Destinations
The Advanced Econometrics of Tourism Demand
Handbook of Consumer Behavior, Tourism, and the Internet
The Role of Awareness and Familiarity with a Destination
The relationship between the ‘push’ and ‘pull’ factors of a tourist destination
Destination Positioning Analysis through a Comparison of Cognitive, Affective, and Conative Perceptions
‘No Ebola…still doomed’ – The Ebola-induced tourism crisis
Crisis management research (1985–2020) in the hospitality and tourism industry
A systematic review of cognitive biases in tourist decisions
A review of experiments in tourism and hospitality
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John Kay and Mervyn King, Radical Uncertainty, Decision-Making Beyond the Number
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Testing an integrated destination image model across residents and tourists
Covid19
When, where, and with whom during crisis
Examining the structural relationships of destination image, tourist satisfaction and destination loyalty
Influence of terrorism risk on foreign tourism decisions
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An Integrative Model of Tourists’ Information Search Behavior
Tourist hesitation in destination decision making
The impact of terrorism on European tourism
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Availability
Persistent Preferences for Product Attributes
| Unique citing works | 6 |
|---|---|
| Citations per year | 6 |
| Citation span | 2025 - 2026 (2) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 6 |