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Empowering Managers to Adopt Multimethodological Intervention Strategies to Address Complex Problematic Situations

Bibliographic Data

ID7169244
AuthorsJeffrey Scales (0000-0001-7201-6923, University of Technology Sydney Australia, corresponding author), Karyne Ang (0000-0001-5202-0036, University of Technology Sydney Australia), Shankar Sankaran (0000-0001-5485-6216, University of Technology Sydney Australia)
Year2025
Volume42
Issue1
Pages69-82
Publication date2025-01-01
Open AccessYes
TypeARTICLE
VenueSystems Research and Behavioral Science (JOURNAL)
Journal identifiersISSN: 1092-7026 • E-ISSN: 1099-1743
PublisherWiley (PUBLISHER • GB)
DOI10.1002/sres.3110
OpenAlexW4404734129
LanguageEN
Citations received1
References cited35

Michael Jackson's early work on the development of the Systems of System Methodologies recognised that problem situations can be complex, across both decision‐makers and systems. Jackson later advocated for methodological complementarity in his works on critical systems thinking, suggesting that ‘hard’, ‘soft’ and ‘emancipatory’ approaches may all have a role to play depending on the complexities of a problem situation. We used Jackson's ideas to develop a post‐graduate systems thinking subject for managers at an Australian university. The constraints of delivering this learning experience within a 4‐day workshop to an increasingly heterogenous student cohort created forces of natural selection that drove an evolution in the format and content of the subject. In this paper, we will explain how the subject is currently being offered. We also illustrate how we used one instance of the subject to investigate a complex problem facing the Australian construction sector

Engineering ethics · Epistemology · Information system · Management science · Political science · Problem solver · Sociology · Soft Systems Methodology · Systems thinking · Complex Systems and Decision Making · Computer Science · Construction Project Management and Performance · Engineering · Organizational Learning and Leadership · Psychology · Artificial Intelligence

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    Open Access•Ashish Dwivedi, Gerald Midgley•Systems Research and Behavioral…•2025

  • Systemic intervention

    Gerald Midgley•The SAGE Handbook of Action…•2015

  • The Viable System Model

    Open Access•Stafford Beer•Journal of the Operational…•1984

  • Critical systems practice 3

    Open Access•Michael C Jackson•Systems Research and Behavioral…•2022

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    Open Access•Michael C Jackson•Systems Research and Behavioral…•2020

  • Critical systems practice 2

    Open Access•Michael C Jackson•Systems Research and Behavioral…•2021

  • Critical systems practice 4

    Open Access•Michael C Jackson•Systems Research and Behavioral…•2023

  • A worked example of Braun and Clarke’s approach to reflexive thematic analysis

    Open Access•David Byrne•Quality & Quantity•2022

  • Rich Pictures

    Simon Bell, Tessa Berg et al.•Rich Pictures•2016

  • Systems thinking

    Open Access•Jim Sheffield, Shankar Sankaran et al.•On the Horizon The International…•2012

  • Dilemmas in a general theory of planning

    Open Access•Horst W J Rittel, Melvin M Webber•Policy Sciences•1973

Citations per year1
Citation span2025 - 2025 (1)
Highly citedNo

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Open DOIOpen Access
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