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Enhancing collaborative advantage through critical systems thinking

An augmented viable system model intervention in a cross‐sector partnership social policy context

Bibliographic Data

ID7169317
AuthorsAndrea Clark (0009-0001-7918-8768, Department of Management University of Otago Dunedin New Zealand, corresponding author), John Brocklesby (0000-0001-8318-8384, Emeritus Professor Victoria University of Wellington Wellington New Zealand), Arun Elias (0000-0001-6319-9414, School of Management Victoria University of Wellington Wellington New Zealand)
Year2025
Volume42
Issue1
Pages142-156
Publication date2025-01-01
Open AccessYes
TypeARTICLE
VenueSystems Research and Behavioral Science (JOURNAL)
Journal identifiersISSN: 1092-7026 • E-ISSN: 1099-1743
PublisherWiley (PUBLISHER • GB)
DOI10.1002/sres.3104
OpenAlexW4404443464
LanguageEN
Citations received2
References cited70

Cross‐sector partnerships are essential for addressing wicked problems but are typically ineffective because of messy human and organisational dynamics. Systemic approaches are needed to re‐design collaborations for a collaborative advantage. While the Viable System Model (VSM) is suited to this task, little guidance is provided on managing multiple perspectives or marginalisation in VSM interventions. Hence, we trial and evaluate the utility of a novel multimethodology approach combining the VSM with Team Syntegrity (TS), which is a workshop protocol for supporting fair dialogue and stakeholder pluralism. Our findings show this combination supports joined‐up thinking about improvements for viability and synergies from combining these methodologies. We propose that, before a VSM diagnosis, an understanding of ‘what a system does’ and the existence of VSM functions is established to ensure more meaningful selection of intervention participants and consideration of the VSM's insights. We also identify four avenues for marginalisation that need careful consideration in critical systems interventions

Business · General partnership · Geography · Knowledge management · Political science · Process management · Public relations · Social science · Social system · Sociology · Systems thinking · Viable system model · Community Health and Development · Complex Systems and Decision Making · Computer Science · Innovative Approaches in Technology and Social Development · Psychology · Artificial Intelligence

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Citations per year2
Citation span2025 - 2026 (2)
Highly citedNo

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