Evaluating higher education service quality in an emerging education hub
Evidence from international students in Hainan
Bibliographic Data
| ID | 7176294 |
|---|---|
| Authors | Junfeng Diao (0009-0008-8325-1185, Hainan Normal University), Rong Huang (0000-0002-5840-3553, Hainan Normal University), Xiaoqi Tang (0000-0002-1993-4220, Hainan Normal University), Xinyan Ma (0000-0003-1147-6912, Hainan Normal University), Shimin You (0009-0000-3310-9297, Hainan Normal University), Meirong Chen (0009-0004-1519-5944, Hainan Normal University), Weiyuan Gao (Hainan Normal University), Xuechen Ding (0009-0005-5711-1021, Hainan Normal University, corresponding author) |
| Year | 2026 |
| Volume | 121 |
| Pages | 103497-103497 |
| Publication date | 2026-01-18 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | International Journal of Educational Development (JOURNAL) |
| Journal identifiers | ISSN: 0738-0593 • E-ISSN: 1873-4871 |
| Publisher | Elsevier BV (PUBLISHER) |
| DOI | 10.1016/j.ijedudev.2026.103497 |
| OpenAlex | W7124698111 |
| Language | EN |
| References cited | 32 |
Higher education · International education · Quality (philosophy · Service (business · Service quality · Customer Service Quality and Loyalty · Higher Education Governance and Development · Higher Education Research Studies
Resolving the 50‐year debate around using and misusing Likert scales
Measuring Service Quality
Likert scales, levels of measurement and the “laws” of statistics
Research on the Current Status and Policy Evolution of International Education Industry in China
Developing a framework for international students’ rationales for studying abroad, beyond economic factors
Cultural Shock
Sustainability of Western branch campuses in the Gulf Region
Acculturation
Student Satisfaction
The Effects of Educational Service Quality and Socio-Cultural Adaptation Difficulties on International Students' Higher Education Satisfaction
| Citation velocity | historical |
|---|---|
| Highly cited | No |