Intentionally building relationships between participatory online groups and formal organisations for effective emergency response
Bibliographic Data
| ID | 7280404 |
|---|---|
| Authors | Chan-Ho Park (0000-0001-6234-2987, corresponding author), Chul Hyun Park (0000-0002-3101-8655, Assistant Professor University of Arkansas Clinton School of Public Service United States), Erik W Johnston (Associate Professor, School for the Future of Innovation in Society, and Director of Policy Informatics at the Decision Theater Arizona State University United States), Erik Johnston (Arizona State University, corresponding author) |
| Year | 2019 |
| Volume | 43 |
| Issue | 3 |
| Pages | 634-657 |
| Publication date | 2019-05-14 |
| Peer Reviewed | Yes |
| Open Access | Yes |
| Type | ARTICLE |
| Venue | Disasters (JOURNAL) |
| Journal identifiers | ISSN: 0361-3666 • E-ISSN: 1467-7717 |
| Publisher | Wiley (PUBLISHER • GB) |
| DOI | 10.1111/disa.12354 |
| PMID | 31087597 |
| OpenAlex | W2946657072 |
| Language | EN |
| Citations received | 3 |
| References cited | 42 |
Advances in information and communication technologies enable the public to contribute to emergency response. For instance, reporting systems set up during recent disasters allowed affected people to submit testimonies about conditions on the ground. In addition, the public has analysed data and helped to mobilise and deliver relief resources. To plan intentionally for an integrative emergency response system in the networked age, this research explores two subject areas: (i) the organisational and technical determinants of relationships forged between formal organisations and participatory online groups established by the public; and (ii) the consequences of the outcomes generated by these relationships. Four in‐depth case studies were selected for the analysis, which revealed that resource dependence, shared understanding, and the use of certain types of information technology influence the formation of such relationships. Furthermore, healthy collaborative relationships increase the chances of desirable results, including inter‐organisational alignment and minimal long‐term harm owing to a disaster
Business · Citizen journalism · Disaster response · Emergency management · Emergency response · Geography · Harm · Knowledge management · Medical emergency · Plan (archaeology · Poison control · Political science · Public relations · Resource (disambiguation · Set (abstract data type · Computer Science · Disaster Management and Resilience · Engineering · Geographic Information Systems Studies · Medicine · Psychology · Public Relations and Crisis Communication · Social Psychology
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| Unique citing works | 3 |
|---|---|
| Citations per year | 0,75 |
| Citation span | 2022 - 2024 (3) |
| Citation velocity | recent |
| Highly cited | No |
| Citation types | Neutral: 3 |