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Employee Responses to New Management Techniques in the Auto Industry

Bibliographic Data

ID7423642
AuthorsPaul Stewart (0000-0001-8902-1497, University of Wales), Philip Garrahan (Department of Social, Political and Economic Studies at the University of Northumbria.)
Year1995
Volume9
Issue3
Pages517-536
Publication date1995-09-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueWork Employment and Society (JOURNAL)
Journal identifiersISSN: 0950-0170 • E-ISSN: 1469-8722
PublisherSAGE Publishing (PUBLISHER • US)
DOI10.1177/095001709593005
OpenAlexW2125828499
LanguageEN
Citations received11
References cited7

New management techniques (NMTs) associated with `lean production' - teamworking; just-in-time (JIT) systems; continuous improvement (kaizen); zero defects and so on - have become increasingly influential, particularly in the car industry. This paper reports on case studies and a questionnaire survey of workers in UK and US auto firms operating in Britain. Trade unions have had a significant, albeit variable, impact on the introduction of NMTs. However, not only do the workers have an incomplete perception of the nature of NMTs, but those they do experience would seem to result in an intensification of work, rather than `smarter' work as predicted by the protagonists of NMTs

Business · Economics · Industrial organization · Kaizen · Lean manufacturing · Operations management · Perception · Work (physics · Engineering · Labor Movements and Unions · Psychology · Quality and Supply Management · Marketing · Mechanical Engineering

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Unique citing works11
Citations per year0,38
Citation span1997 - 2024 (28)
Citation velocityrecent
Highly citedNo
Citation typesNeutral: 11

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