A Note on Improving Process Efficiency in Panel Surveys with Paradata

Bibliographic Data

ID7774113
AuthorsFrauke Kreuter (0000-0002-7339-2645, University of Mannheim, corresponding author), Gerrit Müller (0000-0003-1952-8377, Institut für Arbeitsmarkt und Berufsforschung)
Year2015
Volume27
Issue1
Pages55-65
Publication date2015-02-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueCAM (JOURNAL)
Journal identifiersISSN: 1087-8513 • E-ISSN: 1552-3969
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/1525822x14538205
OpenAlexW1992899368
LanguageEN
Citations received2
References cited6

Call scheduling is a challenge for surveys around the world. Unlike cross-sectional surveys, panel surveys can use information from prior waves to enhance call-scheduling algorithms. Past observational studies showed the benefit of calling panel cases at times that had been successful in the past. This article is the first to experimentally assign panel cases to previously beneficial call windows. The results from a large-scale national survey in Germany show modest efficiency gains measured in number of call attempts needed until first contact but no gains in efficiency to gain cooperation

Data science · Demographic economics · Econometrics · Economics · Observational study · Operations management · Operations research · Panel data · Panel survey · Scheduling (production processes) · Statistics · Computer Science · Engineering · Mathematics · Spatial and Panel Data Analysis · Statistical Methods and Bayesian Inference · Survey Methodology and Nonresponse

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