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Coding for quality? Accountability work in standardised cancer patient pathways (CPPs)

Bibliographic Data

ID7787724
AuthorsErna Håland (0000-0003-2758-4416, Norwegian University of Science and Technology, corresponding author), Line Melby (0000-0002-4507-0198, SINTEF)
Year2023
Volume27
Issue1
Pages129-146
Publication date2023-01-01
Peer ReviewedYes
Open AccessYes
TypeARTICLE
VenueHealth An Interdisciplinary Journal for the Social Study of Health Illness and Medicine (JOURNAL)
Journal identifiersISSN: 1363-4593 • E-ISSN: 1461-7196
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/13634593211013882
PMID33926302
OpenAlexW3159085905
LanguageEN
Citations received6
References cited23

A vital part of standardised care pathways is the possibility to measure performance through different indicators – for example, codes. In this article, based on interviews with health personnel in a project evaluating the introduction of standardised cancer patient pathways (CPPs) in Norway, we explore the specific types of work involved when health personnel produce codes as (intended) signifiers of quality. All the types of work are dimensions of what we define as accountability work – work health personnel do to make the codes signifiers of quality of care in the CPP. Codes and coding practices raise questions of what quality of care represents and how it could and should be measured. Informants in our study advocate for coding as important work for the patient more than for ‘the system’. This shows how organising for quality becomes a crucial part of professional work, expanding what it means to perform high quality care

Accountability · Cancer · Political science · Sociology · Clinical practice guidelines implementation · Engineering · Health Systems, Economic Evaluations, Quality of Life · Healthcare Quality and Management · Medicine · Cancer Research · Internal Medicine

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Unique citing works6
Citations per year1,5
Citation span2022 - 2026 (5)
Citation velocitycurrent
Highly citedNo
Citation typesNeutral: 5

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