Assessment as Practice
Notes on Measures, Tests, and Targets
Bibliographic Data
| ID | 7800514 |
|---|---|
| Authors | Brigitte Jordan (corresponding author), Peter Putz (0000-0002-2948-0189, Johannes Kepler University, Linz, Austria) |
| Year | 2004 |
| Volume | 63 |
| Issue | 3 |
| Pages | 346-358 |
| Publication date | 2004-09-01 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Human Organization (JOURNAL) |
| Journal identifiers | ISSN: 0018-7259 • E-ISSN: 1938-3517 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.17730/humo.63.3.yj2w5y9tmblc422k |
| OpenAlex | W2044898442 |
| Language | EN |
| Citations received | 4 |
| References cited | 51 |
Drawing on data from workplace and learning studies that we have conducted over the past 20 years, we propose to rethink assessment by developing a three-part framework that puts assessments into a broader social context. The framework identifies inherent assessments as happening informally and nonverbally in all social situations; discursive assessments as occurring when members of a social group talk about what they are doing in an evaluative way; and documentary assessments as coming about when activities are evaluated according to a scheme that produces numbers and symbols. Formal, documentary assessments are ubiquitous in all arenas of modern life, from production work to corporate strategy, governmental resource allocation, and educational policy. However, they frequently have negative consequences which remain largely unexamined, in the literature as well as in the daily practice of managers and decision makers. We show that an overreliance on documentary assessments can lead to far-reaching dysfunctional effects on work practices, on corporate decision making, and on the structure and culture of an organization. In the final part of the paper, we apply our three-part assessment framework to propose a set of recommendations for managers and researchers that promise to lead to the improvement of assessment practice
Context (archaeology · Dysfunctional family · Political science · Public relations · Resource (disambiguation · Set (abstract data type · Sociology · Test (biology · Work (physics · Accounting and Organizational Management · Computer Science · Engineering · Evaluation and Performance Assessment · History · Management and Organizational Studies · Psychology
Conducting interaction
Foreword by William F. Hanks
Structures of Social Action
Kinesics and Context
Interaction Analysis
Compliment Responses
Building Theories from Case Study Research
Studies in ethnomethodology
Birth in four cultures
Accounting as social and institutional practice
The Presentation of Self in Everyday Life
Lectures on Conversation
Conversation Analysis
Behavior in Public Places
Victims of Groupthink
A Web on the Wind
Co-Constructing Non-Mutual Realities
The “Glocalization” of Global Quality
Context and Consciousness
Institutional Ecology, `Translations' and Boundary Objects
Between and within
Concurrent operations on talk
Improvisational choreography in teleservice work
Transforming Ethnography-Reinventing Research
A Simplest Systematics for the Organization of Turn-Taking for Conversation
The Hidden Dimension
Processes of Mutual Monitoring Implicated in the Production of Description Sequences
| Unique citing works | 4 |
|---|---|
| Citations per year | 0.2 |
| Citation span | 2006 - 2019 (14) |
| Citation velocity | historical |
| Highly cited | No |
| Citation types | Neutral: 4 |