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Putting Data to Work for Workers

The Role of Information Technology in U.S. Worker Protection Agencies

Bibliographic Data

ID7801879
AuthorsAlison D Morantz (corresponding author)
Year2014
Volume67
Issue3_suppl
Pages675-701
Publication date2014-05-01
Open AccessYes
TypeARTICLE
VenueIndustrial and Labor Relations Review (JOURNAL)
Journal identifiersISSN: 0019-7939 • E-ISSN: 2162-271X
PublisherSAGE Publications (PUBLISHER • US)
DOI10.1177/00197939140670s309
OpenAlexW2168655038
LanguageEN
Citations received1
References cited18

The adoption by the Department of Labor (DOL) of new Strategic Goals in 2010 represented an important turning point in its history. In a more thoroughgoing fashion than ever before, DOL has embraced the principle that outcomes and impacts, not outputs, are the criteria by which its worker protection efforts should be judged. The Department's recently adopted New Approach specifies that rigorous data analysis and program evaluation, informed by social scientific research methods, are now the preferred metrics for quantifying the Department's effects on the regulated community. Notably absent from the Agency's public documentation, however, is any detailed evaluation of the role of information technology in supporting its enforcement agenda. In this article, the author seeks to fill this void by describing how a comprehensive reevaluation of DOL's data infrastructure and IT capabilities could further the principles embodied in the New Approach. She proposes four criteria—quality, scope, accessibility, and interconnectivity—for assessing the performance of each regulatory IT system; enumerates ways in which each criterion can be observed and measured; identifies ways in which DOL's current data systems fall short; and suggests promising avenues for reform. The author also highlights important barriers that impede systemic IT change and suggests ways in which they might be overcome

Agency (philosophy) · Business · Documentation · Enforcement · Interconnectivity · Knowledge management · Political science · Process management · Public relations · Scope (computer science) · Sociology · Work (physics) · Computer Science · Engineering · Global trade, sustainability, and social impact · Labor Movements and Unions · Law · Regulation and Compliance Studies

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Citations per year0.17
Citation span2020 - 2020 (1)
Highly citedNo

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