Using Twitter for Dialogic Communication
Local Government Strategies in the European Union
Bibliographic Data
| ID | 7914088 |
|---|---|
| Authors | Alejandro Sáez-Martín (0000-0001-8687-980X, University of Almería), Alejandro Sáez Martins, Alejandro Sáez Martín (University of Almeria, Almería, Spain), Arturo Haro De Rosario (0000-0002-2052-4237, University of Almeria, Almería, Spain), María Del Carmen Caba Pérez (University of Almeria, Almería, Spain), Carmen Caba-Pérez (0000-0002-8452-5909, University of Almería) |
| Year | 2015 |
| Volume | 41 |
| Issue | 3 |
| Pages | 421-444 |
| Publication date | 2015-05-04 |
| Peer Reviewed | Yes |
| Open Access | No |
| Type | ARTICLE |
| Venue | Local Government Studies (JOURNAL) |
| Journal identifiers | ISSN: 0300-3930 • E-ISSN: 1743-9388 |
| Publisher | Informa UK Limited (PUBLISHER • GB) |
| DOI | 10.1080/03003930.2014.991866 |
| OpenAlex | W2019648082 |
| Language | EN |
| Citations received | 37 |
| References cited | 45 |
Social networks have changed the way in which governments communicate with citizens, encouraging them to participate in decision-making processes. Nevertheless, few studies have specifically addressed the use of social networks in public sector from the standpoint of dialogic communication theory. The aim of this study is, first, to analyse the extent to which European local governments are developing dialogic strategies in their Twitter profiles in order to establish and enhance relations with their citizens and then to examine the impact of certain factors on the implementation of these dialogic strategies. The findings show that the situation is open to improvement, because local governments are mostly unaware of the benefits offered by the use of dialogic principles when establishing online relationships with stakeholders. Therefore, this paper sheds light on the dialogic potential that social networks provide in public sector, and particularly, it offers a guide regarding how local government should implement Twitter to foster the dialogic communication with citizens
Business · Dialogic · European union · Government (linguistics · Local government · Order (exchange · Political science · Public relations · Public sector · Sociology · E-Government and Public Services · Public Administration · Public Policy and Administration Research · Social Media and Politics
Transparent communication in public transit
Exploring a state college’s dialogic strategies and public engagement on Facebook
Unveiling the diffusion mechanism of government social media communication effect
Social media communication
Marcas y propósito
Listening to the people
Dialogic communication on local government social media during the first wave of Covid-19
Las redes sociales como herramienta de relaciones públicas en las instituciones autonómicas
Public Institutions Meet TikTok
Twitter como herramienta de comunicación institucional
Improving citizens’ online engagement via community managers
Juventud y confianza política en el Parlamento Europeo
Promoting Public Engagement during the Covid-19 Crisis
Valor jurídico administrativo de las actuaciones presidenciales en Twitter
Understanding government discourses on social media
Examining Government Dialogic Orientation in Social Media Strategies, Outcomes, and Perceived Effectiveness
The use of Facebook in the recruitment of foster carers
Using social media to enhance citizen engagement with local government
Uso institucional de Twitter para combatir la infodemia causada por la crisis sanitaria de la Covid-19
Análisis del uso de Facebook a nivel municipal. Una aplicación a municipios españoles
La variable política en la institucionalización de las redes sociales en la Administración. El caso de la comunicación ministerial en España
Drivers of Twitter as a strategic communication tool for non-profit organizations
Social Representations of Social Media Use in Government
Assessing social media use in Dutch municipalities
Linguistic analysis of municipal twitter feeds
The good, the bad and the ugly
Citizen reactions to municipalities’ Instagram communication
Local governments' use of social media during the Covid-19 pandemic
Twitter as a tool for citizen engagement
The use of social media in Italian local governments
Local Government Accountability to Citizens as Covid-19 Took Hold
Changes in the dimensions of political competition in Europe and their impact on citizens’ engagement via Facebook
Delivering public services through social media in European local governments. An interpretative framework using semantic algorithms
Harnessing the power of dialogue
Platforms as distinctive realms and the role of policy discretion
Freedom of information in local government
Twitter communication in times of crisis
Building dialogic relationships through the world wide web
Tweet, tweet, tweet
The relationship between Web site design and organizational responsiveness to stakeholders
Engaging stakeholders through Twitter
Dialogic communication in 140 characters or less
Trust and risk in e-government adoption
Engaging stakeholders through social networking
Dialogic strategies and outcomes
How activist organizations are using the Internet to build relationships
Determinants of web site information by Spanish city councils
Modeling the adoption and use of social media by nonprofit organizations
Traits, Predictors, and Consequences of Facebook Self-Presentation
The Power of Popularity
Social media use in the U.S. Executive branch
Local e-government 2.0
Facebook Practices in Western European Municipalities
Virtual Government–Citizen Relations
Reinventing Local Governments and the E‐Government Initiative
Institutions, Policy Innovation, and E‐Government in the American States
Egovernment and the Transformation Agenda
Online Service Provision
Local E‐Government in the United States
The Strategic Use of Information Technology by Nonprofit Organizations
Th e Decision to Contract Out
Designing Web Technologies for Local Governance Reform
Financing Local Government
Social Media and Local Government
Social Sciences and Sustainability
Trust and transformational government
| Unique citing works | 37 |
|---|---|
| Citations per year | 3,36 |
| Citation span | 2015 - 2026 (12) |
| Citation velocity | current |
| Highly cited | No |
| Citation types | Neutral: 37 |